Product Communications Senior Manager (Rare Disease)

About the Role

Key Responsibilities

• Develop and implement integrated communications strategies that support brand objectives, with distinct tracks for HCP and patient engagement. Collaborate with commercial, medical, and advocacy teams.
• Lead HCP communications efforts, including partnering with medical affairs to disseminate clinical data and treatment innovations, creating materials to support scientific exchange, KOL engagement, and speaker bureau communications, elevating Amgen's presence in professional forums and symposia, supporting branded and unbranded HCP awareness initiatives across digital, social, and print media, and crafting HCP-specific messaging and FAQs in alignment with approved claims and scientific data.
• Amplify brand presence across HCP channels, such as medical journals, industry trade publications, webinars, and education events.
• Foster TED community engagement through social media, especially for patient audiences, including content creation, curation, community management, video content, influencer engagement, and performance analytics.
• Lead patient awareness campaigns and partnerships with advocacy organizations, working closely with the Patient Advocacy Team to ensure communications reflect lived experiences and offer resources.
• Provide strategic direction to the product communications manager for both HCP and patient engagements, including social media programming, scientific congress support, awareness and milestone communications, and media efforts.
• Collaborate with enterprise and corporate communications teams to integrate TED initiatives into broader messaging, promote Amgen's scientific leadership, and ensure consistent positioning.
• Manage agency partners in developing multi-format content, oversee review processes for scientific accuracy and compliance, and prepare materials for brand initiatives, events, media outreach, and internal briefings.
• Anticipate and manage issues through creation of holding statements, Q&As, and scenario planning.

Requirements

• Doctorate degree and 2 years of Corporate Communications, Corporate Affairs or Marketing.
• OR Master's degree and 4 years of Corporate Communications, Corporate Affairs or Marketing.
• OR Bachelor's degree and 6 years of Corporate Communications, Corporate Affairs or Marketing.
• OR Associate's degree and 10 years of Corporate Communications, Corporate Affairs or Marketing.
• OR High school diploma / GED and 12 years of Corporate Communications, Corporate Affairs or Marketing.

Nice to Have

• Innovative thinker with a track record for translating strategic thinking into action-oriented plans and developing/implementing new creative initiatives.
• Demonstrated pharma/healthcare social media strategy and execution experience. Industry experience (either public relations agency or in-house biotechnology pharmaceutical company) strongly preferred.
• Self-motivated with outstanding interpersonal, team, and collaboration skills.
• Advanced knowledge and experience in social media, including community management and strategy.
• Able to manage multiple priorities, establishing and maintaining effective and efficient channels of communication with new media and opinion leaders.
• Proven ability to translate complex data into consumer-facing messages and materials.
• Independently judges risks and benefits from a communication perspective and makes a persuasive case for taking calculated risks.
• Shows organizational courage by tactfully challenging executives when providing communications counsel and feedback.
• Applies sound judgment and innovative thinking to resolve problems and maximize opportunities.
• Bachelor's degree in public relations, communications or journalism or the equivalent experience.
• Requires approximately 20% travel, including some overnight and weekend commitments.

Benefits & Perks

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or sales-based incentive plan for field sales representatives.
• Stock-based long-term incentives.
• Award-winning time-off plans.
• Flexible work models, including remote and hybrid work arrangements where possible.