Product Engineering Writer I - ArcGIS Hub

Esri

Redlands, CA

Full Time

Entry Level

69k-104k

9 days ago

Job Description

About the Role

Bring your passion for creating engaging and approachable content to a dynamic and influential team at Esri. The documentation writing team is looking for an experienced, creative, and hard-working writer to create reference help documentation, blog articles, videos, guides, and tutorials about ArcGIS Hub. In this role as a product engineering writer, you will work closely with teams across Esri to communicate and demonstrate best practices about website building, data sharing and federation, and GIS-oriented collaboration. We are looking for individuals who have a strong planning, problem-solving, and analytical mindset. Those who can translate complex ideas into clear and compelling messages within established deadlines are well-suited for this role.

Key Responsibilities

Write reference help documentation in our content management system about ArcGIS Hub, Esri's solution for website creation, data sharing, and civic collaboration
Create and maintain blog articles, videos, guides, and tutorials that provide guidance, best practices, and applied workflows for ArcGIS Hub
Collaborate with development, product marketing, product management, documentation, sales, and other teams to provide learning resources about ArcGIS Hub

Requirements

1+ years of professional writing experience related to GIS; ideally a blended background including technical and creative writing
Portfolio submission: writing samples of your recent work
Exposure to web-based content management systems to create and publish documents
Exceptional written and verbal communication skills
Ability to translate complex concepts into clear, concise, compelling content
Effective time management and organizational skills; work proactively and volunteer assistance without being asked and under tight turnaround
Demonstrated ability to thrive in an agile environment with a fluid mix of collaborative and independent work
Bachelor's in GIS, Geography, English, or related field

Nice to Have

Experience with ArcGIS technology and applications
Exposure to metadata styles and best practices, data federation, and data visualization
Master's in GIS, Geography, English, or related field

Qualifications

Bachelor's degree in GIS, Geography, English, or related field
Experience with web-based content management systems
Strong planning, problem-solving, and analytical skills

Benefits & Perks

Industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees and their families
401(k) and profit-sharing programs
Minimum of 80 hours of vacation leave
Twelve paid holidays throughout the calendar year
Opportunities for personal and professional growth

Working at Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology.

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