Product Excellence Manager, gTech Ads Enablement, Performance

Exl

New York, NY

Full Time

Mid Level

118k-170k

25 days ago

Job Description

About the Role

gTech Ads is responsible for all support, media, and technical services for customers across the entire Ad products stack. They help customers optimize their use of Google’s Ad and Publisher products through support, account setup, campaign implementation, media solutions, and technical and measurement support. The team partners with Sales, Product, and Engineering to develop better solutions, tools, and services, ensuring customers get the best return on investment and remain trusted partners. As a Product Excellence Manager, you will act as the interface between technical support, consulting teams, Product Management, Engineering, and Global Sales, overseeing the technical execution and business operations of Google online advertising, analytics, and platform products, balancing business and customer needs with technical constraints.

Key Responsibilities

Design communications and launch programs with partners to ensure that new products and feature releases are tested before broad-scale deployment
Improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management, Engineering and Global Sales teams
Perform implementation reviews, advocate new product features, and ensure the prompt and proper resolution of technical challenges
Guarantee the technical aspects of integrations by providing necessary documentation and guidance
Drive activation of Performance Marketing Objectives and related GPPs
Identify, drive, and optimize the business growth from new opportunities by leveraging Google technologies

Requirements

Bachelor's degree or equivalent practical experience
4 years of experience in digital advertising, product or program management
Experience in analyzing data and insights

Nice to Have

5 years of experience in Internet products and technologies
Excellent written and verbal business communication skills
Experience translating technical concepts and solutions to non-technical and executive audiences
Knowledge of SQL and problem-solving tools
Ability to collaborate, build consensus, deliver, and drive technical decisions with various sized customer stakeholder groups
Ability to pull from many different data sources and then provide insights on that data