Product Lead - Gateway & Value Added Services - SVP

About the Role

Key Responsibilities

• Shape the Gateway roadmap and migration strategy to drive adoption of payment gateways by migrating customers from legacy gateways to Elavon Payment Gateway globally.
• Own strategy and roadmap for monetizing value-added products such as fraud tools, tokenization, lending, surcharging, data services, and embedded payouts, and bring new value-added services to market.
• Lead with an AI-first mindset to reimagine migration strategies and accelerate the evolution of value-added services.
• Drive the strategy and roadmap for the Elavon Data platform to promote adoption internally and develop new AI-powered value-added services.
• Manage a team of talented product managers to understand merchant and partner needs and generate solutions to drive growth.
• Collaborate closely with sales, marketing, engineering, UX/UI design, risk, and customer support teams to deliver exceptional product experiences and accelerate adoption.
• Define, analyze, and communicate key metrics and business trends to stakeholders, ensuring product enhancements align with business goals.
• Communicate product plans, benefits, and results to internal and external stakeholders, including presenting to senior executives on strategy, progress, and performance.

Requirements

• 15+ years of product leadership experience, including at least 5+ years in payments, fintech, or SaaS platform roles.
• Deep understanding of payment gateways, tokenization, and cloud data platforms.
• Proven success in leading large-scale product migrations and platform transformations.
• Experience driving product-led growth motions through APIs and value-added capabilities.
• Strong business acumen and technical fluency, capable of engaging with developers, sales leaders, and C-level executives.
• Passion for building modern, elegant products that solve real merchant problems.
• Strong analytical and quantitative skills; comfortable with data-driven decision making.
• Ability to develop relationships with cross-functional teams across Sales, Finance, Engineering, Product, UX, Marketing, and other business partners.
• Exceptional communication skills for engaging both technical and non-technical audiences.
• Experience with digital transformation initiatives, cloud-based payment infrastructures, and API-led product development.
• Bachelor's degree required; MBA or advanced degree preferred.

Nice to Have

• Experience with leading C-level as well as customer/partner presentations.

Qualifications

• Bachelor's degree required; MBA or advanced degree preferred.

Benefits & Perks

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year