Product Management Director - Decision Support

About the Role

Key Responsibilities

• Define and communicate product vision and priorities to internal stakeholders and clients.
• Display strong leadership, organizational, and execution skills maintaining accountability for the performance and results of the product.
• Develop data integration strategy that drives value for clients through enhanced product functionality and reporting, while enabling internal value capture through improved data quality, operational efficiency, and insights.
• Conduct focus groups, market research, and beta programs to elicit user feedback and drive high adoption of new features.
• Lead product planning and execution from concept through delivery, ensuring cross-functional alignment and accountability on scope, timelines, and outcomes.
• Collaborate with engineering, analytics, clinical, operations, and client teams to deliver high-quality product releases.
• Maintain strong execution discipline: identify and resolve risks, manage trade-offs, and ensure product quality and timelines.
• Monitor client data integration performance, proactively address issues, and continuously improve integration reliability and quality.
• Manage and mentor other product managers while fostering cross-functional alignment across engineering, analytics, clinical, operations, and client teams.
• Develop and deliver executive-level presentations to share product direction, impact, and outcomes.
• Build strong relationships with cross-functional stakeholders to drive alignment and shared ownership of product outcomes.

Requirements

• Requires a BA/BS and minimum of 8 years experience in a related field, including minimum of 3 years Solutions Management experience.
• Or any combination of education and experience providing an equivalent background.

Nice to Have

• Graduate degree and/or professional designation related to field preferred.
• Strong academic background in an engineering discipline or related field preferred.
• General HCBS and/or Long-Term Support Services (LTSS) product and customer knowledge highly preferred.
• Exposure to value-based healthcare strongly preferred.
• Strong Excel and/or SQL skills preferred.
• Project management experience preferred.
• Excellent written, oral, presentation and interpersonal communication skills with the proven ability to negotiate.
• Proficient in Microsoft Office products, especially PowerPoint, Teams, Outlook, Excel, and Word, strongly preferred.

Qualifications

• Minimum of 8 years of experience in a related field.
• Minimum of 3 years Solutions Management experience.

Benefits & Perks

• A comprehensive benefits package including medical, dental, vision, short and long-term disability benefits.
• Incentive and recognition programs.
• Equity stock purchase and 401(k) contribution.
• Paid holidays, Paid Time Off, and incentive bonus programs.
• Wellness programs and financial education resources.