Product Management - Merchant Services

Deluxe

Fort Worth, TX

Full Time

Mid Level

about 1 month ago

Job Description

About the Role

This is an ONSITE role located at 100 Throckmorton Street, Fort Worth, TX 76102. Deluxe Merchant Services+ is a complete payment processing solution that accepts a wide range of payment methods, simplifies PCI compliance and deposits money in your bank account while delivering a smooth checkout experience. We are an industry-leading payment processing company that provides our partners and merchants with powerful in-store, online, and mobile payment solutions. Our technology is paired with the latest in payment security and backed by superior customer service. We help businesses pay, get paid, optimize, and grow.

Key Responsibilities

Own end-to-end accountability for a low to moderately complex product or a significant or complex feature of a product.
Develop and manage product roadmap, backlog, and driving performance against KPIs (financial and non-financial).
Provide clear guidance to Product Management and Development on customer needs and expected outcomes.
Work with Product Development to manage delivery in line with priorities.
Engage key stakeholders across the business to ensure product success.
Responsible for overall product strategy and P&L, balancing investments in short-term tactical product improvements with long-term strategic product investments to maximize ROI.
Evaluate product performance, solicit feedback, integrate the voice of the customer into the product roadmap, and gather and present customer insights.
Define, drive, and monitor product KPIs across the business.
Engage with Product Development to guide the team and ensure business needs are met.
Collaborate with Product Development for roll out and release.

Requirements

Bachelor's degree AND 2 years relevant experience; OR HS/GED AND 6 years relevant experience.
Technical understanding of product and customer requirements.
Successful track record in product development and product lifecycle management for multiple product lines.
Experience developing, presenting and launching product lines.
Experience collecting quantitative product data and metrics to understand user behavior and discover/evaluate product opportunities.
Knowledge of major product lines and potential applications.
Ability to perform quality assurance controls on product to drive product evolution.
Experience in Team Development and Motivation.
Experience with Financial Acumen.
Must be 18 years of age or older.

Nice to Have

Bachelor's Degree in Marketing or Business Management.
2 years of experience in Product Management.
Digital IQ and Technology Translator.

Benefits & Perks

Healthcare (Medical, Dental, Vision).
Paid Time Off, Volunteer Time Off, and Holidays.
Employer-Matched Retirement Plan.
Employee Stock Purchase Plan.
Short-Term and Long-Term Disability.
Infertility Treatment, Adoption and Surrogacy Assistance.
Tuition Reimbursement.

Working at Deluxe

Deluxe Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by law. The company emphasizes supporting employee wellbeing and creating an inclusive environment.

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