Product Manager

Ritchie Bros

Chicago, IL

Full Time

Mid Level

18 days ago

Job Description

About the Role

The Product Manager is responsible for setting the strategy, with support from the Manager, for a portion of the buyer experience with the support from leadership. The role involves working with stakeholders across the organization to gather requirements and collaborating closely with design, engineering, and product teams to ensure a unified customer experience. Key facets include account, browse/discovery, homepage, search, bid/buy, checkout, and more, all aimed at delivering the best buyer experience while achieving key business goals. The role also involves researching and utilizing industry-leading practices and innovation to drive this experience.

Key Responsibilities

Defines product strategy within the team to create a compelling vision to make the buyer experience user friendly, efficient, intuitive while achieving key business goals.
Evaluates market and consumer user experience research and results based on discovered industry trends and competitor landscapes, through conversations with the customer, data analysis and metrics.
Clarifies the strategy in ambiguous areas and obtains group buy-in with clear and logical rationale that is in line with product area strategy and is easy to consume.
Leads a team to execute on strategies to deliver value to customers and the organization.
Reviews proposed product changes or enhancements for compliance and alignment with desired user experience design and satisfaction standards and suggests improvements.
Communicates with the team, product leadership, and key stakeholders frequently and effectively.
Actively ensures their product team is aligned and engaged.
Maintains consistent, reliable ownership of the problem through to the solution within and across teams, peers, and partners.
Identifies risks and issues, and proactively finds solutions.
Performs other duties as assigned.

Requirements

2+ years minimum related experience and responsibilities.
Prior experience as a product manager or junior/associate product manager.
Working effectively with cross-functional teams.
Excellent written and verbal communication skills.

Working at Ritchie Bros

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.

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