Product Manager

Fiserv

Alpharetta, GA

Full Time

Mid Level

about 2 months ago

Job Description

About the Role

We are Fiserv, a global leader in Fintech and payments, moving money and information securely and reliably. We connect financial institutions, corporations, merchants, and consumers worldwide, enabling transactions such as credit card payments, mobile payments, and bank withdrawals. The role involves leading the development and execution of the Pay by Bank solution, a non-card-based 'payment on file' platform that allows consumers to pay directly from their bank accounts, with a focus on aligning product strategy with sales, technology, operations, partners, and clients to drive revenue and satisfaction.

Key Responsibilities

Act as the voice of the customer, transforming objectives into Epics with clear scope, value, outcomes, and acceptance criteria.
Organize Story Maps that break down Epics into sprint-level deliverables and collaborate with cross-functional teams to deliver new features from concept to launch.
Engage with customers to understand their needs, track market trends, and assess opportunities for future strategy and roadmap enhancements.
Collaborate with engineering, sales, operations, and leadership teams to define, prioritize, and maintain the product roadmap.
Analyze customer feedback and user data to continually improve products and enhance customer experiences.

Requirements

3+ years of experience in product management, product marketing, sales engineering, consulting, or similar roles.
Proven experience launching and scaling products, services, or platforms, with experience in digital, API, payments, or eCommerce products being a plus.
Strong project management skills with a track record of commercializing products across matrixed organizations.
Ability to generate and utilize qualitative and quantitative data to identify product opportunities.
Bachelor's degree in a relevant field and/or equivalent military experience.

Nice to Have

Experience in consumer payments technology.
Experience in consumer engagement.
Experience in defining cloud API strategy and third-party integration.
Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
Pragmatic Marketing certification.

Benefits & Perks

Medical, Vision and Dental Benefits
Fuel Your Life Wellness Program
401k, Employee Stock Purchase Plans and Incentives & Bonuses
Paid Time Away
Recognition through the Living Proof program
Health insurance options including life and disability insurance
Training, development, certification, and internal mobility opportunities
Participation in Employee Resource Groups promoting diversity and inclusion

Working at Fiserv

Our culture emphasizes diversity, inclusion, and employee well-being. We promote a collaborative environment where associates can share perspectives, exchange ideas, and elevate careers. We are committed to equal opportunity employment and fostering a workplace that values integrity, respect, and continuous growth.

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