Product Manager

About the Role

Key Responsibilities

• Understand the needs of the market, customers, and key internal stakeholders, and apply that knowledge to execute on a roadmap that meets company and customer goals.
• Effectively present and communicate the strategic vision and tactical details of the roadmap, both internally and externally.
• Produce various informational materials such as slide decks, Google Sheets, customer communications, etc, to illustrate and communicate the product strategy, features, and releases.
• Collaborate with Engineers and Engineering leadership, QA teams, Business Analysts, Product Owners, various internal stakeholders, and customers to define business requirements for features, using data to drive decision-making.
• Participate in Agile ceremonies, planning, and team stand-ups to ensure alignment between product and engineering teams.
• Work collaboratively with the Release Train Engineer and Engineering leadership on product refinement and release processes.
• Provide guidance and assistance converting requirements into clearly defined and detailed user stories, owning them throughout their lifecycle, ensuring clarity in scope, technical feasibility, and acceptance criteria.
• Provide leadership and guidance while assisting Business Analysts and Product Owners with defining/documenting JIRA epics to drive delivery against requirements and track/manage the delivery of key capabilities and features.
• Conduct detailed research into enhancement ideas, including statistical sampling, client and stakeholder interviews, market research, etc.
• Work with cross-functional teams for software release management and rollout of release documentation.
• Manage alpha & beta releases, including customer interaction and feedback leading up to and through launch.
• Act as an agent of change to foster a customer-centric quality culture throughout the organization and drive measurable improvements through enhancements and automation.

Requirements

• 5+ years of Product Management healthcare tech experience managing a roadmap and/or creating functional requirements in the form of use cases/user stories, business processes, and technology requirements.
• Deep knowledge of healthcare technology, medical billing, and experience using practice management software.
• Experience building EMR/EHR software will make you stand out.
• Strong leadership skills with the ability to manage your roadmap and team requirements and expectations.
• Well-developed presentation skills necessary for presenting to a wide variety of audiences, including customers and executives.
• Strong project management skills with attention to detail, problem-solving skills, and the ability to work in a fast-paced environment.
• Confidence in decision-making and advocating for your decisions to ensure roadmap support, feature accuracy, and prioritization.
• Ability to manage multiple priorities and deadlines while being organized, self-directed, and working with minimal supervision.
• Ability to collaborate, actively listen, and independently drive meetings with stakeholders and various departments, including Engineering, Product Management, User Experience, and customers.
• Familiarity with tools like Jira and Confluence, and a strong working knowledge of Google Suite. Familiarity with Agile methodologies (e.g., SAFe) is a plus.
• Successful track record working with teammates in different countries and time zones.
• Ideally seeking a candidate to work in a hybrid environment in Boca Raton, FL; if non-local, domestic travel is expected (<25%).