Product Manager
Fiserv
Job Description
About the Role
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Fiserv is a world-class data and analytics organization delivering the next generation of powerful data insights and decisioning solutions to financial institutions, fintech, consumer/business credit bureaus, government agencies, and merchants. Our team brings exceptional scale and innovation as a financial transactions industry leader with deep knowledge of student loan technology. As a Product Manager of Education, you will ensure that Fiserv delivers best-in-class student loan technology to improve the customer experience for federal student loan borrowers, streamline the administration of the loan program, and enhance cybersecurity. In this role, you will ensure our solutions maximize revenue and improve operational efficiency through charting and executing on the product roadmap, business plan, and commercialization of our education product suite.
Key Responsibilities
- Manage and deliver the product roadmap execution plan and strategic initiatives to drive the enhancement and development of our education solutions leveraging market trends, client/consumer focused design thinking, compliance requirements, and client feedback.
- Provide new and existing clients with an in-depth overview of our digital education journeys.
- Aid student loan servicers in providing student loan borrowers with a fast, efficient, secure, and personalized solution to improve their overall borrower experience.
- Design and develop improvement opportunities to increase efficiencies of support of product strategy, product planning and issue prioritization.
- Develop expertise in the intricacies of our product's technical aspects, including client application onboarding, API integration, and troubleshooting.
- Work as the primary interface between the product and technology teams to analyze and validate business requirements and help define functional solutions.
Requirements
- Bachelor's degree in information science, engineering, business or a related field or equivalent experience.
- 3-5 years of experience in product management or management consulting.
- US citizenship capable of obtaining security clearance with the Federal Government.
Nice to Have
- Knowledge and experience of product management best practices spanning product development, product management, pricing and go-to-market.
- Experience reviewing the technical components of products/applications, root cause investigations, and discovering new ways to improve product performance and processes.
- Experience with education products, such as SMS, email, voice, and push.
- Experience managing clients in the financial services industry.
Qualifications
- Bachelor's degree in information science, engineering, business or a related field or equivalent experience.
- 3-5 years of experience in product management or management consulting.
- US citizenship capable of obtaining security clearance with the Federal Government.
Benefits & Perks
- We're #FISERVproud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
Working at Fiserv
Our culture emphasizes diversity and inclusion, employee well-being, continuous development, and recognition. We foster a collaborative environment through Employee Resource Groups, promote work-life balance with flexible time off policies, and support career growth through training and internal mobility. We are committed to equal opportunity employment and creating an inclusive workplace where all associates can share perspectives and elevate their careers.
Job Details
Job Skills
Key skills identified from this job posting
Sign upto access all insights for this job
About Fiserv
Website
fiserv.com
Company Size
10000+ employees
Location
Lincoln, NE
Industry
Financial Transactions Processing, Reserve, and Clearinghouse Activities
Similar Jobs
Other opportunities you might be interested in
Product Manager
Meta
Lead, Services Product Manager
Entegris
Lead, Services Product Manager
Entegris
Director of Product Management, Audience Development
Hearst Communications
Technical Product Manager
S&P Global
Lead, Services Product Manager
Entegris