Product Manager - FACTS Grant & Aid
Nelnet
Job Description
About the Role
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. FACTS Grant & Aid serves private K-12 schools, scholarship organizations, and state school choice programs nationwide. Our flexible eligibility application and customizable tools streamline the entire process from analysis to awarding. We simplify financial aid, scholarship, and school choice funding, ensuring families can access the best educational opportunities for their students.
Key Responsibilities
- Develop industry relationships to identify market opportunities, define market problems, and advance Nelnet as a thought leader.
- Identify and socialize competitive advantages and market growth opportunities.
- Develop 1-3 year product vision and work with Product Owners to ensure the product backlog supports this vision.
- Collaborate across the FACTS suite and with third-party partners to ensure cohesive user experiences and data flows.
- Monitor and analyze key performance indicators to determine product performance and effectiveness.
- Manage and periodically refine ROI models to improve our ability to predict product growth.
- Use product analytics, usage trends, and customer insights to drive decisions and improve outcomes.
- Research market pricing and recommend pricing strategies based on competitive strengths and market positioning.
- Build trusted relationships with engineering, design, sales, marketing, operations, and clients.
- Champion the strategic application of AI and data analytics to improve product efficiency, user experience, and value delivery.
- Act as a mentor to other team members.
Requirements
- Bachelor's degree or equivalent experience.
- 4+ years of product or market related experience.
- Ability to prioritize and manage multiple concurrent projects.
- Flexibility to adapt quickly to new requirements, situations, programs and services.
- Customer focused, team player.
- Good time management and organizational skills.
- Strong written and oral communication skills.
- Strong problem solving skills.
- Demonstrated respect, collaboration, and pride in ownership.
- Ability to adapt to change.
- Focus on delivering value.
Nice to Have
- Experience with AI and data analytics application in product management.
- Experience working in education technology or financial aid platforms.
Qualifications
- Educational background includes a Bachelor's degree or equivalent experience.
Benefits & Perks
- Medical, dental, vision, HSA and FSA
- Generous earned time off
- 401K/student loan repayment
- Life insurance & AD&D insurance
- Employee assistance program
- Employee stock purchase program
- Tuition reimbursement
- Performance-based incentive pay
- Short- and long-term disability
- Robust wellness program
Working at Nelnet
Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Job Details
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About Nelnet
Website
nelnet.com
Company Size
5001-10000 employees
Location
Lincoln, NE
Industry
Other Nondepository Credit Intermediation
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