Product Manager- Menu & Prices

About the Role

Key Responsibilities

• Define the product strategy for SpotOn restaurant software suite, focusing on menu and pricing
• Own and manage the product roadmap, making data-informed trade-offs based on customer needs, market dynamics, and business priorities
• Bring an innovative mindset to product design and vision, challenging assumptions and seeking bold solutions to customer problems
• Partner closely with cross-functional teams including Engineering, Design, Marketing, Data Science, Ops, and GTM to gather input, align priorities, and deliver impactful solutions
• Analyze market trends, customer feedback, competitive offerings, and emerging technologies to identify opportunities for differentiation and growth
• Lead a cycle of experimentation, learning, and iteration, using insights and data to guide product decisions
• Cultivate strong relationships with internal stakeholders and external partners, acting as the product’s advocate and voice of the customer
• Collaborate with product marketing and other stakeholders on creating positioning for the products

Requirements

• 4+ years of relevant product management experience or equivalent, preferably with restaurant or hospitality software
• Deep understanding of the product development lifecycle and ability to deliver intuitive, high-quality products across multiple platforms
• Technically fluent with the ability to engage with engineers, understand APIs and systems architecture, and discuss trade-offs in implementation
• Metrics-driven work style leveraging data to make informed decisions
• Exceptional communication skills to articulate product vision, rationale, and tradeoffs
• Ability to understand customer needs and interactions with products
• Decision-making skills with imperfect information, ability to lead without authority, and comfort managing chaos, ambiguity, and complexity
• Hands-on restaurant or hospitality experience (e.g., working in a restaurant, bar, or cafe) is a significant plus

Nice to Have

• Hands-on restaurant or hospitality experience (e.g., working in a restaurant, bar, or cafe)

Benefits & Perks

• Medical, Dental and Vision Insurance
• 401k with company match
• RSUs
• Paid vacation, 10 company holidays, sick time, and volunteer time off
• Employee Resource Groups to build community and inclusion at work
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to $2,000 per calendar year to assist with professional development