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Product Manager- Menu & Prices

SpotOn

Chicago, IL
Full Time
Mid Level
150k-185k
about 1 month ago

Job Description

About the Role

At SpotOn, we are helping restaurants and small businesses compete and win with flexible payment and software technology backed by real people who really care. Our solutions include seamless point-of-sale systems and integrated restaurant management tools designed to increase profits and improve experiences for customers and employees. We are recognized as an innovative company and a great place to work, committed to caring hard and moving fast to grow and make a positive impact.

Key Responsibilities

  • Be an integral part of defining the product strategy for SpotOn's restaurant software suite, focusing on menu and pricing.
  • Own and manage the product roadmap, making thoughtful, data-informed trade-offs based on customer needs, market dynamics, and business priorities.
  • Bring an innovative mindset to product design and vision, challenging assumptions and seeking bold solutions to customer problems.
  • Partner closely with cross-functional teams—including Engineering, Design, Marketing, Data Science, Operations, and GTM—to gather input, align priorities, and deliver impactful solutions.
  • Analyze market trends, customer feedback, competitive offerings, and emerging technologies to identify opportunities for differentiation and growth.
  • Lead a cycle of experimentation, learning, and iteration, using insights and data to guide product decisions.
  • Cultivate strong relationships with internal stakeholders and external partners, acting as the product's advocate and voice of the customer.
  • Collaborate with product marketing and other stakeholders on the creation of product positioning.

Requirements

  • 4+ years of relevant product management experience or equivalent, preferably with restaurant or hospitality software.
  • Deep understanding of the product development lifecycle and ability to deliver intuitive, high-quality products across multiple platforms.
  • Technically fluent, capable of engaging with engineers, understanding APIs and systems architecture, and discussing trade-offs in implementation.
  • A metrics-driven work style that leverages data to make informed decisions.
  • Exceptional communication skills to articulate product vision, rationale, and trade-offs to cross-functional teams and stakeholders.
  • Ability to empathize with customers to understand their needs and interactions with products.
  • Ability to make decisions with imperfect information, lead without authority, and manage chaos, ambiguity, and complexity.
  • Hands-on restaurant or hospitality experience (e.g., working in a restaurant, bar, or cafe) is a significant plus.

Nice to Have

  • Hands-on restaurant or hospitality experience (e.g., working in a restaurant, bar, or cafe).

Qualifications

  • Educational background is not explicitly specified, but 4+ years of relevant experience is required.

Benefits & Perks

  • Medical, Dental and Vision Insurance
  • 401k with company match
  • RSUs
  • Paid vacation, 10 company holidays, sick time, and volunteer time off
  • Employee Resource Groups to build community and inclusion at work
  • Monthly cell phone and internet stipend
  • Tuition reimbursement for up to $2,000 per calendar year to assist with professional development

Working at SpotOn

SpotOn is known for its innovative software and technology solutions, but stands out because of the hard-working humans behind the tech. The company emphasizes caring for employees first, investing in their well-being and professional growth, fostering community and inclusion through Employee Resource Groups, and promoting a collaborative, fast-paced environment.

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Job Details

Posted AtMay 20, 2025
Job CategoryProduct Management
Salary150k-185k
Job TypeFull Time
ExperienceMid Level

About SpotOn

Website

spoton.com

Company Size

1001-5000 employees

Location

Chicago, IL

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