Product Manager, Vice President - Marketing Campaign Workflow Product Manager, Vice President - Marketing Campaign Workflow

JPMorgan Chase

Columbus, OH

Full Time

Senior

26 days ago

Job Description

About the Role

The Product Manager, Vice President - Marketing Campaign Workflow at JPMorgan Chase is responsible for delivering high-quality products that exceed customer expectations. The role involves developing product strategy and vision, managing discovery efforts, market research, and overseeing the product lifecycle activities from discovery to strategic development and requirements definition. The position requires collaboration with enterprise-level applications and driving discovery for new lines of business within a complex organization.

Key Responsibilities

Develops a product strategy and product vision that delivers value to customers.
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
Owns, maintains, and develops a product backlog supporting the strategic roadmap and value proposition.
Builds the framework and tracks key success metrics such as cost, features, functionality, risk posture, and reliability.
Leads product lifecycle activities including discovery, ideation, strategic development, requirements definition, and value management.
Creates requirements from high-level business needs down to technical execution plans in partnership with impacted stakeholders.
Works with enterprise-level applications from Proof of Concept to maintenance of mature environments.
Drives discovery for new lines of business, capturing key requirements and writing user stories for development teams.
Serves as a knowledge center with a deep curiosity about marketing operations and communicates findings to team members.

Requirements

5+ years of experience or equivalent expertise in product management or a relevant domain area.
Advanced knowledge of the product development life cycle, design, and data analytics.
Proven ability to lead product lifecycle activities including discovery, ideation, strategic development, requirements definition, and value management.
Ability to absorb, process, and translate complex technical subject matter into written requirements addressing business problems.
Experience in formulating and communicating a clear product strategy in both written and verbal forms.
Ability to navigate a large web of partners to gather input for product planning and delivery.
Experience leading technical teams by defining priorities, requirements, and sharing roadmap updates.

Nice to Have

Demonstrated prior experience working in a highly matrixed, complex organization.
Prior experience in bank retail/branch arenas, tools, or related areas.
Deep experience in product strategy and communication.
Technical modernization experience including cloud technologies.
Understanding of technologies such as API, Microservices, AEM, Javascript, AWS.
Martech experience.
Experience with Camunda BPMN, Pega, Adobe Workfront, Atlassian suite.

Qualifications

Educational background is not explicitly specified, but extensive experience in product management is required.

Benefits & Perks

Competitive total rewards package including base salary, commission-based pay, and discretionary incentive compensation.
Benefits such as comprehensive health care coverage, on-site health and wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.
Additional details about total compensation and benefits provided during the hiring process.

Working at JPMorgan Chase

JPMorgan Chase values diversity and inclusion, emphasizing equal treatment regardless of protected attributes. The company promotes a work environment that supports gender diversity, offers accommodations for religious practices and disabilities, and fosters a culture of engagement and lifelong relationships with customers. The organization is proud of its leadership in credit card sales, deposit growth, and digital solutions, with a focus on customer satisfaction.

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