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Product Marketing Manager, Swagger

Smartbear Software

Somerville, MA
Full Time
Senior
4 days ago

Job Description

About the Role

Product Marketing Manager, Swagger at SmartBear is responsible for driving the strategic positioning, go-to-market strategies, and content development for the API platform and Swagger tools. The role involves collaborating across teams to enhance API design, documentation, and developer experience, while transitioning open-source users to commercial products. SmartBear offers solutions that bring visibility and automation to software development, trusted by over 16 million developers and thousands of organizations worldwide.

Key Responsibilities

  • Lead cross-functional launches for API platform features, Swagger design capabilities, portal enhancements, and Stoplight integrations that drive measurable adoption and engagement.
  • Develop and execute go-to-market strategies that effectively transition open-source users to commercial offerings, creating clear upgrade paths and value demonstrations.
  • Define platform positioning and messaging that resonates with API developers, DevOps engineers, technical writers, and API strategy decision-makers across the entire API lifecycle.
  • Partner with sales and enablement teams to develop effective messaging, competitive battlecards, ROI calculators, and technical sales tools focused on API design-to-deployment workflows.
  • Create comprehensive technical marketing content including API design best practices, developer portal optimization guides, and executive-level content emphasizing API governance ROI and developer experience improvements.
  • Define and track key business metrics including open-source conversion rates, developer portal engagement, API documentation quality, and customer time-to-value.
  • Build and deliver customer success stories showcasing API design transformation, improved developer experience, and measurable business outcomes.
  • Work effectively across teams such as engineering, developer relations, marketing, sales, enablement, and partners to ensure cohesive messaging.

Requirements

  • 6+ years of professional marketing experience, preferably in B2B technology with focus on developer tools or API technologies.
  • Deep understanding of API design methodologies, OpenAPI specifications, developer portal best practices, and API governance.
  • Experience with open source to commercial product transitions, including freemium models, community engagement, and conversion strategies.
  • Proven track record of building and executing cross-functional marketing programs in developer-focused or API-adjacent markets.
  • Strong written and verbal communication skills with ability to translate API business value for executive audiences.
  • Experience using data and analytics to measure developer engagement, conversion funnels, and optimize marketing performance in technical environments.

Nice to Have

  • Experience marketing API management platforms, developer tools, documentation solutions, or open-source commercial products.
  • Background in software development, API design, technical writing, or related technical fields with hands-on experience using API design tools like Swagger, OpenAPI, or Stoplight.
  • Experience with competitive positioning and intelligence in API management, developer tools, or DevOps markets.
  • Track record of successful product launches involving open-source components.
  • Technical aptitude to understand and communicate complex API design patterns and documentation strategies.
  • Experience with developer advocacy programs, technical case studies, and developer-focused ROI messaging.
  • Familiarity with API ecosystem trends, microservices architectures, and API-first development methodologies.

Benefits & Perks

  • Opportunities for career growth at every level.
  • Investment in team success and collaboration spaces.
  • Celebration of team achievements and personal milestones, such as birthdays off.
  • Focus on holistic employee well-being and diversity.
  • Commitment to ethical practices and social responsibility.
  • Global offices including Somerville, MA, Galway, Ireland, Bath, UK, Wroclaw, Poland, and Bangalore, India.
  • Recognition through industry awards such as B2B Innovators Award and BuiltIn Best Places to Work.

Working at Smartbear Software

SmartBear values a holistic approach to employee well-being, celebrating diversity, and fostering an inclusive workplace where all individuals are treated with respect and dignity. The company emphasizes collaboration, continuous growth, and making a positive impact through technology. SmartBear is guided by a People and Culture organization that prioritizes team success, innovation, and social responsibility.

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Job Details

Posted AtSep 5, 2025
Job CategoryProduct Marketing
SalaryCompetitive salary
Job TypeFull Time
ExperienceSenior

Job Skills

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About Smartbear Software

Website

smartbear.com

Location

Somerville, MA

Industry

Custom Computer Programming Services

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