Product Research Program Manager, Youth

About the Role

Key Responsibilities

• Build and scale global research programs
• Work with UX Researchers to design, execute, and socialize user-centered research insights
• Define, establish, and maintain global operational and company-wide programs
• Collaborate with cross-functional partners and leadership to craft and facilitate research-driven product decisions
• Help cross-functional teams mobilize, prepare, and execute for critical product reviews
• Utilize organizational, programmatic, and communication skills to help product teams leverage data in the product development lifecycle
• Partner with the Central Youth UXR organization to build programs supporting quick-turn, decision-influencing research for 0-1 product development
• Support the expansion of Instagram's Teen Accounts across Meta's Family of Apps
• Build access to and understanding of Teens to influence Meta’s broader Youth strategy
• Build relationships with peers and stakeholders, and collaborate across multiple locations
• Communicate with data to drive change
• Lead or participate in cross-company, horizontal initiatives
• Work with Teens / Youth, Parents, or families as research participants, in design programs or product development
• Partner with legal, privacy, and policy teams in sensitive domains

Requirements

• 8+ years of relevant experience as a project or program manager
• 3+ years of experience working directly with UX Research, Market Research or Product Design
• Acumen in research impact on product lifecycle
• 3+ years working directly with product / development teams
• Experience working directly with leadership
• Experience establishing programs and leading them end-to-end while scaling for growth
• Building relationships with peers and stakeholders and collaborating with cross-functional teams across multiple locations
• Communicating with data to drive change
• Operating under own initiative, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner
• Success in a time-sensitive environment requiring effective time management, task prioritization, flexibility, and problem-solving
• Demonstrated communication skills for interacting with and influencing researchers, stakeholders, management, and external partners
• Ability to adapt communication style to different audiences
• Articulating a strategy that inspires researchers and leadership
• Experience working in vendor management
• Leading "task force" or "tiger team" style initiatives
• Leading or participating in cross-company, horizontal initiatives
• Experience working with Teens / Youth, Parents or families as research participants, in design programs or product development
• Experience working in sensitive domains that require close partnership with legal, privacy and policy teams

Nice to Have

• Experience working with Teens / Youth, Parents or families as research participants, in design programs or in product development
• Experience working in sensitive domains that require close partnership with legal, privacy and policy teams