Product Specialist

Informa

Chicago, IL

Full Time

Mid Level

48k-60k

26 days ago

Job Description

About the Role

The Product Specialist role at Informa Group Plc is based in Chicago, IL, within the fast-paced Products team. The position involves working closely with developers, product owners, and designers to create high-quality, intuitive SaaS tools for foodservice insights. The role requires developing deep expertise in the product, engaging stakeholders, managing product development from ideation to launch, and ensuring a positive customer experience. The company is part of a global network, emphasizing collaboration, innovation, and a supportive work environment.

Key Responsibilities

Develop deep expertise in the product and be passionate about creating the absolute best customer experience
Gather and develop business requirements into epic and stories to build products that delight users
Proactively engage stakeholders in design, priority setting, and implementation of the project
Build coalitions among the various stakeholders to move projects forward
Manage product development from the ideation phase to client launches
Lead the communication plan for product launches
Ensure new features meet requirements and identify current or potential problems
Track usage and provide solutions on how to increase it ongoing
Analyze problems encountered in testing and work with the team to determine corrective changes
Offer feedback on usability for a wide range of products
Review user interfaces for consistency and functionality
Provide solutions to make data imports and processes more efficient
Work with Product Owners, Designers, and Software Developers in an Agile team environment

Requirements

Bachelor's degree minimum
1-3 years of product-related experience in a software development environment
Strong critical thinking and analytical problem-solving skills
Strong sense of ownership
Actively seeks challenging assignments and is genuinely excited by a challenge
Organized and knowledgeable communication skills
Ability to manage time working on multiple projects simultaneously
Ability to work on a team and individually
Strong work ethic
Self-motivated
Strong proficiency in Excel and PowerPoint

Nice to Have

Experience with analysis skills
Knowledge of programmable logic controllers
Software development experience

Qualifications

Bachelor's degree

Benefits & Perks

Employee stock purchase plan
Dental insurance
Paid time off
Work from home flexibility
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Health, vision, and dental insurance
Additional time off including birthday leave and holidays
Wellbeing support through EAP, mental health resources, and wellness apps
Recognition programs and global awards
Opportunities for career development and internal mobility
Company shares at a minimum 15% discount

Working at Informa

Informa values face-to-face connection and offers a flexible work environment with in-person and remote work options. The company fosters a welcoming, supportive, and collaborative culture with social events, charity initiatives, and active colleague networks. It emphasizes diversity, inclusion, and merit-based decision-making, encouraging energy and ambition among its employees.

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