Product Specialist

Informa

Chicago, IL

Full Time

Mid Level

48k-60k

9 days ago

Job Description

About the Role

Join Technomic's fast-paced Products team at Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries. This role is based in Chicago, IL, and involves working with the Ignite SaaS platform for foodservice insights. The position focuses on creating high-quality, intuitive tools for restaurant chains and food manufacturers, collaborating with developers, product owners, and designers to groom product roadmaps, prioritize features, and ensure a great customer experience.

Key Responsibilities

Develop deep expertise in the product and be passionate about creating the absolute best customer experience
Gather and develop business requirements into epic and stories to build products that delight users
Proactively engage stakeholders in design, priority setting, and implementation of the project
Build coalitions among the various stakeholders to move projects forward
Manage product development from the ideation phase to client launches
Lead the communication plan for product launches
Ensure new features meet requirements and identify current or potential problems
Track usage and provide solutions on how to increase it ongoing
Analyze problems encountered in testing and work with the team to determine corrective changes
Offer feedback on usability for a wide range of products
Review user interfaces for consistency and functionality
Provide solutions to make data imports and processes more efficient
Work with Product Owners, Designers, and Software Developers in an Agile team environment

Requirements

Bachelor's degree minimum
1-3 years of product-related experience in a software development environment
Strong critical thinking and analytical problem-solving skills
Strong sense of ownership
Actively seeks challenging assignments and is genuinely excited by a challenge
Organized and knowledgeable communication skills
Ability to manage time working on multiple projects simultaneously
Ability to work on a team and individually
Strong work ethic
Self-motivated
Strong proficiency in Excel and PowerPoint

Nice to Have

Experience working in an Agile team environment
Experience with SaaS platforms or foodservice industry knowledge

Qualifications

Bachelor's degree

Benefits & Perks

Dental insurance, parental leave, 401(k), remote work
In-person and online social events, charity volunteer days, and active colleague groups
Bespoke training, mentoring platforms, and access to courses on LinkedIn Learning
Paid time off: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, birthday leave, and flexible work from home options
Competitive benefits including health, vision, and dental insurance, parental leave, and ESPP with company shares at a minimum 15% discount
Wellbeing support through EAP, mental health first aiders, wellness apps
Recognition programs and awards
Opportunity to collaborate with international teams

Working at Informa

We believe that great things happen when people connect face-to-face. We work in-person with each other, or with customers and partners, three days a week or more. When not in the office, employees have the flexibility to work remotely. We foster a rewarding, supportive, and enjoyable work environment with a focus on inclusivity, diversity, and collaboration. Our culture emphasizes energy, ambition, and helping colleagues make things happen.

Apply Now