Product Specialist

Informa

Chicago, IL

Full Time

Mid Level

48k-60k

27 days ago

Job Description

About the Role

The Product Specialist role at Informa Group Plc is based in Chicago, IL, within the fast-paced Products team. The position involves working closely with developers, users, product owners, and designers to create high-quality, intuitive SaaS tools for foodservice insights. The role requires developing deep expertise in the product, managing product development from ideation to client launch, and ensuring a superior customer experience. Informa is a leading knowledge provider with a global presence, offering opportunities for professional development, collaborative work environments, and a comprehensive benefits package.

Key Responsibilities

Develop deep expertise in the product and be passionate about creating the absolute best customer experience
Gather and develop business requirements into epics and stories to build products that delight users
Proactively engage stakeholders in design, priority setting, and implementation of the project
Build coalitions among the various stakeholders to move projects forward
Manage product development from the ideation phase to client launches
Lead the communication plan for product launches
Ensure new features meet requirements and identify current or potential problems
Track usage and provide solutions on how to increase it ongoing
Analyze problems encountered in testing and work with the team to determine corrective changes
Offer feedback on usability for a wide range of products
Review user interfaces for consistency and functionality
Provide solutions to make data imports and processes more efficient
Work with Product Owners, Designers, and Software Developers in an Agile team environment

Requirements

Bachelor's degree minimum
1-3 years of product-related experience in a software development environment
Strong critical thinking and analytical problem-solving skills
Strong sense of ownership
Actively seeks challenging assignments and is genuinely excited by a challenge
Organized and knowledgeable communication skills
Ability to manage time working on multiple projects simultaneously
Ability to work on a team and individually
Strong work ethic
Self-motivated
Strong proficiency in Excel and PowerPoint

Nice to Have

Experience with software development and product management
Knowledge of Agile methodologies
Experience with SaaS platforms
Additional technical skills related to analysis or programming

Qualifications

Bachelor's degree

Benefits & Perks

Employee stock purchase plan
Dental, vision, and health insurance
Paid time off, including 15 days PTO rising to 20 after three years and 25 after six years
Work from home flexibility
Parental leave
401(k) matching
Life at Informa with social events and community involvement
Volunteer days and charity match funding
Bespoke training, mentoring, and access to courses
Recognition programs and global collaboration opportunities
Competitive salary range of $48,000 - $60,000

Working at Informa

Informa fosters a welcoming, collaborative, and inclusive environment with a focus on connecting people face-to-face and remotely. The company emphasizes a supportive and rewarding workplace, promoting social events, community involvement, professional development, and recognition for great work. It values energy, ambition, and a proactive attitude, encouraging colleagues to join in and help make things happen.

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