Program Lead - Software Engineering Services

About the Role

Key Responsibilities

• Manage all program resources assigned to perform tasks according to project plan; set expectations concerning program performance; escalate issues for rapid resolution.
• Identify project risk areas and suggest mitigation plans for the SOWs.
• Responsible for successful achievement of all service level agreements.
• Partner closely with Actalent Practice Leadership, Account Leadership, Finance, and Recruiters when identifying additional business/personnel needs.
• Ensure program budgets are tracked and reported as necessary.
• Work closely with Actalent's finance and support teams to support accounts receivable for billing and invoicing.
• Conduct periodic status checks with customers and team to assess progress against the plan.
• Prepare and deliver weekly and monthly status reports to Actalent management and appropriate client stakeholders.
• Resolve all program issues with customer and suppliers as appropriate.
• Support account growth and evolution preparing it for transformation to different delivery groups when necessary for additional technical oversight.
• Travel as necessary to support customer and employee activity as well as attend internal meetings.
• Execute supervisory responsibilities in accordance with the organization's policies and applicable laws, including hiring, terminating, recurring touchpoints/performance reviews, and pay reviews for Actalent's onsite consultants within the assigned services program.

Requirements

• Bachelor's degree required; Bachelor's of Sciences in Electrical Engineering, Computer Engineering or related technical discipline preferred.
• Proven knowledge of project management methods required; PMP certification desired.
• Minimum 2 years of management experience managing mid-size services programs, projects, contractor teams and/or engagements.
• Minimum 6 years of overall professional experience required; experience working for third-party engineering services or project management consulting firms highly desired.
• Previous experience supporting US DoD OEMs clients with familiarity in government compliance and cost segregation.
• Strong familiarity with software delivery lifecycle and software development and/or systems engineering applications highly desired.
• Proven professional experience managing programs and/or account operations; management experience within engineering services or talent solutions industry a plus.
• Strong financial acumen with ability to execute contractual service agreements and SOWs required.
• Strong process improvement and problem-solving capabilities; ability to diagnose client and internal service delivery pain points then develop and implement creative solutions.
• Ability to effectively present to large customer groups.
• Excellent oral and written communication skills.
• Good organizational and time management skills.
• Demonstrated leadership abilities with managing large, dispersed teams with diverse technical skillsets.
• Team player with ability to work in a highly cross-functional and virtual environment.
• Ability to travel locally as needed; up to 20%.
• Highly proficient in PC applications - MS Office suite of tools.
• Must be U.S. Person with ability to obtain Secret Clearance.

Nice to Have

• PMP certification
• Experience working for third-party engineering services or project management consulting firms
• Experience supporting US DoD OEMs clients with familiarity in government compliance and cost segregation
• Familiarity with software delivery lifecycle and systems engineering applications

Qualifications

• Bachelor's degree in a related technical discipline

Benefits & Perks

• $100,000-$120,000 Base Salary
• $8,000-$10,000 Annual Bonus Potential
• Employee Profit-Sharing Program
• 4 Weeks Paid Time-Off
• 6 Paid Holidays
• 401(k) w/company match
• Medical, Dental & Vision Benefits