Program Manager

About the Role

Key Responsibilities

• Lead all phases of the program life cycle, as well as grow and position the program for emerging opportunities.
• Lead a program organization that effectively addresses customer requirements and incorporate the necessary internal and external stakeholders.
• Cultivate customer relationships and intimacy to achieve excellence in execution and develop further opportunities within the customer community.
• Manage all program activities and lead program review sessions with internal and external customers to deliver cost, schedule, and technical performance.
• Establish and manage the program and subordinate baselines.
• Identification, distribution, tracking, and completion of program requirements.
• Develop and adhere to budget baselines for cost & schedule control.
• Identify, allocate, and manage program resources, including workforce planning.
• Participate in the negotiation of contracts, contract changes, specifications, operating budgets, schedule milestones, and key terms and conditions.
• Support the larger organization in identifying, developing, and realizing organic and adjacent growth opportunities.

Requirements

• Bachelor's degree with a minimum of 7 years of relevant work experience or Master's degree with a minimum of 5 years of relevant work experience.
• Experience as a program manager, deputy PM, or IPT/functional team lead on programs developing and delivering hardware and/or software.
• Proven leadership and interpersonal communication skills with the ability to interface with all levels of employees, including engineering and management.
• Experience establishing relationships and managing customer expectations.
• Experience leading a software development program(s) using Agile development methodologies.
• Experience assigning and monitoring team and individual tasking to meet contractual requirements on schedule and within budget.
• Experience leading in a government (preferably DoD) contracting environment.
• Business acumen.
• Must have or be able to obtain and maintain an active U.S. Department of Defense (DoD) Secret security clearance.
• Ability to travel 25% of the time.
• Ability to work on-site in Orlando, Florida.

Nice to Have

• Understanding of the satellite communications domain, particularly Wideband Military Satellite Communications (MILSATCOM).
• General understanding of technical concepts of systems engineering, IT infrastructure, networking, software development, cybersecurity, networking, virtualization, and configuration management.
• Active DoD Secret Clearance or higher.
• Master's degree in Business or a Software/Engineering discipline.
• Project Management Professional (PMP) certification.

Qualifications

• Educational qualifications as specified in the requirements (Bachelor's or Master's degree).

Benefits & Perks

• Please review Serco benefits at: https://www.serco.com/na/careers/benefits-of-choosing-serco.