Program Manager

About the Role

Key Responsibilities

• Plans, monitors and controls the stages of projects including delivery of products from team managers with product delivery responsibility, and ensuring project and program closure is achieved properly whilst appropriately managing the project budget.
• Acts as a role model for project management professionalism, critical thinking, and setting productivity pace.
• Promotes a financial focus and emphasizes business value metrics.
• Plans the realization of business benefit so that the success of each project can be measured retrospectively by reference to the performance of its persistent products in the business environments.
• Provides leadership, direction and integration of activities across multiple teams to ensure successful execution.
• Provides visibility for and coordinates dependencies across multiple teams (within and outside of assigned organization).
• Identifies, proposes and initiates software process improvement activities within the organization.
• Owns and drives opportunities that will have a measurable effect on operational effectiveness.
• Identifies, analyzes and deploys appropriate management strategies for the risks associated with projects.
• Monitors risks as their proximity, likelihood and impact evolve and modifies plans for their management appropriately.
• Participates in cross-departmental planning and collaboration as needed.
• Builds and maintains effective working relationships with counterparts in other business and technology organizations to ensure program alignment.
• Resolves conflicts and pursues solutions that all parties can support while furthering organizational goals.
• Manages, tracks and reports program updates appropriate for various stakeholder levels, including executives.
• Collaborates with scrum masters and helps remove impediments at the program level when necessary.

Requirements

• Bachelor's degree or relevant professional qualification/acceptable industry experience.
• Has 8+ years of experience with a focus in finance, project management, systems, or IT.
• Demonstrates advanced understanding of and experience with Agile, Scaled Agile and the overall Product Development Lifecycle.
• Has excellent communication skills, both written and verbal.
• Strong team player and able to effectively collaborate across multiple stakeholder groups.
• Comfortable with ambiguity and able to translate into tangible action plans.
• Able to create documents, process maps, dashboards, and presentations for technical, business, and executive audiences using various tools.
• Demonstrates program management, communication, and leadership skills on large, complex initiatives ($1M+).
• Project/program management certifications like PMP, Prince2, CSM, CSPO, CSP and/or CSC are a plus.

Nice to Have

• Project/program management certifications like PMP, Prince2, CSM, CSPO, CSP and/or CSC.

Qualifications

• Bachelor's degree or relevant professional qualification/acceptable industry experience.
• 8+ years of experience in finance, project management, systems, or IT.

Benefits & Perks

• Competitive and comprehensive benefits including healthcare (health, vision, dental).
• Insurance benefits (short & long-term disability).
• Performance-based incentive plans.
• Paid time off.
• 401(k) retirement plan with employer match up to 5% and an additional 4.5% contribution.