Program Manager

About the Role

Key Responsibilities

• Lead and manage an IT program by providing oversight of projects within the program.
• Manage the program budget and ensure the program meets schedule and scope targets.
• Drive stakeholders through the project lifecycle by managing expectations and timelines to meet project goals.
• Monitor risks, issues, dependencies to minimize impact across the portfolio.
• Ensure IT projects are aligned with business initiatives such as communications and meter mass deployment.
• Coordinate schedule and objectives across business and IT project initiatives and ongoing operations.
• Communicate with executive reporting and status updates to IT and business senior management.
• Provide escalation point for project issues and problem resolution.
• Monitor, approve, and ensure delivery of project deliverables including Project Execution Plan, Project Schedule, Monthly Cost Forecast, and others.

Requirements

• Bachelor's Degree in Business, Information Technology, or a similar field with twelve or more years of relevant work experience, or more years of experience in lieu of a degree.
• Experience with IT project management methodologies and working with a Project Management Office through a stage gate process.
• Experience managing program team members and outsourced vendors.
• Excellent decision-making and organizational skills.
• Excellent written and verbal communication skills with effective presentation abilities.
• Proven analytical, evaluative, and problem-solving skills.
• Strong leadership and teamwork skills with the ability to develop working relationships across teams and business areas.
• Ability to work independently and follow through with minimal direction while keeping the team informed.
• Maintain confidentiality and adhere to data protection guidelines.

Nice to Have

• Domain knowledge in the utility industry.
• PMP certification.
• Experience with MS Project, Primavera P6, Smartsheet, or related platforms.

Qualifications

• Bachelor's Degree in Business, Information Technology, or similar degree.