Program Manager - Learning & Leadership Development

About the Role

Key Responsibilities

• Oversees the planning, execution, and continuous improvement of a comprehensive portfolio of programs/initiatives, including leadership and employee development programs, mentorship initiatives, employee experience, performance management, and on-demand leadership resources.
• Collaborates with cross-functional teams, including HR Directors and key stakeholders, while managing relationships with third-party vendors.
• Leads the full lifecycle of assigned programs, from scoping and logistics planning to budget management, implementation, and post-program evaluation to ensure strategic alignment and measurable impact.
• Manages multiple initiatives concurrently using strong project management skills, ensuring timely delivery, high-quality outcomes, and alignment across functions and teams.
• Develops and executes communication plans to promote awareness, engagement, and participation in learning and leadership development programs across the health system.
• Crafts messaging for internal campaigns, intranet posts, email communications, and digital signage, in collaboration with Communications & Marketing as needed.
• Partners with HRIS and other stakeholders to manage programs within the Learning Management System, identifying ways to better utilize the system for leadership development purposes.
• Serves as a confident facilitator and presenter to varying levels of leadership.
• Stays current on trends and innovations specific to healthcare, including leadership development, learning technologies, performance management, and employee experience, to inform strategy and program design.
• Performs other duties as assigned by the manager or supervisor.

Requirements

• Bachelor's degree with 5 years of experience in a related field such as Organizational Development, Organizational Effectiveness, and/or Corporate Training and Development.
• Strong project management skills, including the ability to manage timelines, logistics, communications, coordinate across cross-functional teams and report on results.
• Strong analytical and problem-solving experience.
• Excellent communication, organizational, decision-making, and leadership skills, with the ability to work independently and to collaborate effectively with a team.
• Ability to manage multiple priorities and projects with a high level of autonomy and accountability.
• Ability to communicate effectively at all levels of the organization and present on programs and initiatives with clarity and simplicity.
• Excellent planning, organization, and prioritization skills.
• Proficiency in virtual facilitation on platforms such as Webex, Zoom, etc.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Nice to Have

• Experience working in a complex or matrixed organization, ideally in healthcare or a similarly regulated environment.
• Familiarity with instructional design principles and adult learning theory.
• Experience supporting or leading the execution of leadership development programs and employee experience initiatives.
• Comfort working with learning management systems (LMS) and survey or feedback platforms.

Qualifications

• None required for licensure or certifications.