Project Based IT Manager

Synoptek

New York City, NY

Contract

Senior

19 days ago

Job Description

About the Role

The Project Based IT Manager is responsible for planning, directing, budgeting, and overseeing all Information Technology functions for the assigned initiative. This role will lead the support and maintenance of infrastructure and enterprise applications, while ensuring the development and implementation of tailored technical solutions. The position is within a fast-growing Managed Services Provider that values employee growth, a connected work environment, and a culture of learning.

Key Responsibilities

Provide leadership and oversight for IT operations to ensure reliability, efficiency, and alignment with project goals
Design, plan, and manage the City's network infrastructure, including servers, routers, firewalls, switches, and VPN connections
Direct the selection, implementation, and support of hosted (Cloud-based) software solutions and VOIP/telephony systems
Oversee the development and deployment of new applications, system enhancements, and software upgrades
Administer and monitor IT budgets, vendor contracts, and support agreements
Partner with stakeholders to assess business needs and provide effective technology solutions
Supervise, mentor, and evaluate IT personnel, ensuring clarity of roles and performance goals
Act as a primary escalation point for system issues and ensure timely resolution of technical problems
Support cross-departmental users with ongoing technology training and operational needs
Ensure documentation and compliance for system architecture, operational standards, and security best practices

Requirements

Bachelor's Degree in Computer Science, Information Technology, or a related field, or equivalent experience (1:1 ratio of education to work experience)
At least 5 years of experience as a Senior Systems Analyst, Project Leader, or similar IT leadership role
Proven experience in systems design, infrastructure deployment, and enterprise solution implementation
Strong knowledge of network systems, cybersecurity, cloud applications, and enterprise tools
Excellent communication skills, with the ability to translate technical concepts into user-friendly terms
Demonstrated ability to manage complex technical projects and cross-functional teams
Skills in budgeting, vendor negotiations, and IT governance
Strong understanding of industry trends and standards
Solutions-oriented with a customer-service mindset
Ability to lead through influence, collaboration, and accountability

Nice to Have

Experience working in a managed services environment
Knowledge of city or government IT infrastructure
Familiarity with industry best practices and standards

Qualifications

Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent experience)

Benefits & Perks

Employee benefits extending beyond compensation, including company-sponsored events
Supportive and invested company culture focused on learning and growth
Flexible work environment with options for office or remote work
Potential for travel based on business needs

Working at Synoptek

We foster a fun and connected environment with an invested culture of learning. We support our employees in both their professional and personal goals, emphasizing process improvement, leveraging technology, and achieving superior results through teamwork and innovation.

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