Project Coordinator (Design Group)

About the Role

Key Responsibilities

• Responsible for answering email inquiries from Chimney Systems Department customers, providing a high level of customer service.
• Manage all aspects of project coordination from initiation to completion.
• Process revision requests as needed.
• Run lead time estimates for all projects.
• Create and maintain an accurate list of projects.
• Track times submitted by members of the design team.
• Track on-time deliveries of submittal/revision drawings.
• Investigate data discrepancies as needed with reference to project requirements.
• Provide coordination between customers and designers in reference to the status of their drawing.
• Provide back-up support for the detailing team on fabrication details.
• Provide assistance in drafting and revising projects under the supervision of the designer/drafter.
• Performs other duties as assigned.

Requirements

• Excellent verbal and written communication skills.
• Ability to operate related office equipment, such as computers and copiers.
• Proficient in Microsoft Office or related software.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers and employees.
• Excellent organizational skills and attention to detail.
• Beginner to intermediate knowledge of Autodesk Inventor/AutoCAD software suite.
• High School Diploma or GED required.
• 2 to 3 years administrative and/or customer service experience required.
• Prolonged periods sitting at a desk and working on a computer.
• Must have the ability to communicate information in speaking and writing so others will understand.
• Must be able to see details at close range.
• Must be able to lift up to 15 pounds at times.
• Must be able to routinely move throughout the office area to assist customers and coworkers.