Project Manager

About the Role

Key Responsibilities

• Act as the primary day-to-day contact with Clients
• Possess in-depth understanding of Client's business objectives
• Develop and manage project timelines and task lists
• Ability to understand and identify opportunities for continued growth
• Understand and manage the execution of tasks to achieve Client's marketing goals
• Display positivity in all engagements with others (at all levels), demonstrating Quad culture and values
• Manage complex projects simultaneously
• Meet tight deadlines within established budgets
• Identify process challenges and work with internal leadership to solve
• Attend regular planning meetings and provide detailed written confirmation/report
• Work effectively to manage work across internal business units
• Build and maintain client relationships with low-and-mid level management
• Suggest opportunities to the Account Manager to educate the client on Quad's services - directly or through the Client Services team
• Ensure the client is satisfied with performance of our Client Services Team and level of service
• Keep management informed regularly of events/issues that could impact client relationship
• Ensure the team adheres to established processes and procedures to ensure timely and accurate delivery of Client's services
• Evaluate and monitor the quality and performance of all services provided to the Client(s) by Quad
• Other duties as assigned by leadership

Requirements

• Bachelor's degree in Advertising, Communication, Marketing, or a related field
• Minimum 2-4 years of project management experience including retail marketing, corporate marketing department, and advertising agency
• Strong background in project management concepts, methodologies, and tools
• Strong organizational skills with attention to detail
• Ability to inform staff on project objectives
• Understanding of marketing strategy, creative, photography/videography, print production, media, and digital
• Knowledge of customer services, sales, retail structure, operations, account service/sales management, best practices
• Ability to respond quickly and effectively to clients' needs and issues
• Ability to understand and communicate issues verbally and in writing to clients, associates, and management
• Ability to relate to and develop relationships with Client's low-and-mid level management
• Ability to understand and manage the execution of tasks to achieve the Client's marketing goals
• Experience with MS Word, MS Excel, MS PowerPoint, and Outlook
• Basic understanding of remote conductivity to communicate with Quad headquarters
• Strong written and verbal communication and interpersonal skills

Nice to Have

• Appropriate education and/or experience may be substituted on an equivalent basis

Qualifications

• Bachelor's degree in Advertising, Communication, Marketing, or a related field
• Minimum 2-4 years of project management experience

Benefits & Perks

• Excellent benefits to eligible employees, including 401(k), holidays, vacations and more