Project Manager

About the Role

Key Responsibilities

• Lead and manage the integration team's interface and conversion-related tasks and activities.
• Provide guidance and mentorship to team members on interface development and project management best practices.
• Collaborate closely with cross-functional teams to define interface requirements, specifications, and timelines.
• Develop and maintain project plans, schedules, and resource allocations to ensure the timely completion of interface-related milestones.
• Monitor and track project progress, identifying potential risks or issues and implementing corrective actions as required.
• Foster effective communication and coordination between technical and non-technical team members to ensure a seamless interface implementation process.
• Apply proven project management methodologies (e.g., Scrum, Six Sigma, Agile) to optimize project efficiency and quality.
• Regularly update senior management on project status, milestones achieved, and potential challenges.
• Recommend innovative ideas, processes, and procedures to enhance existing systems and practices.
• Create compelling content, such as pitch decks and executive summaries, for business development and consulting meetings.
• Assist in establishing and maintaining organizational project management methodology and procedures.
• Ensure the accuracy of all deliverables, including presentations, contracts, and spreadsheets, through collaboration with Finance or Compliance/Legal departments as necessary.
• Promptly escalate challenges/issues that may impact business operations and initiative delivery.
• Identify, escalate, and mitigate project risks and issues, while effectively communicating project status, and negotiating changes in project scope, resources, or timeline to ensure satisfaction of project sponsors and partners.
• Identify and execute IT projects aimed at continual improvement of user-facing systems and the enhancement of the IT infrastructure, including evaluating new software and hardware or making processes more cost-effective.
• Identify areas for process and efficiency improvement to enhance workforce effectiveness.
• Provide strong leadership and support to Service Desk/Account Management team members, including training, coaching, and motivation to exceed customer satisfaction.
• Develop and promote standard operating procedures and recommend new or modified policies and procedures as needed.
• Offer day-to-day operational support for all Information Services devices, applications, and solutions throughout the organization.
• Deploy, install, document, and maintain all IS Operations Infrastructure equipment in alignment with existing operations and I.S. Strategic Plans.
• Collaborate with other members of the I.S. Team to deploy new or updated tools and processes needed to support our strategic plans.
• Consult with external vendors regarding services and equipment and maintain all contracts with these vendors.
• Create and maintain reports and documentation related to Operations infrastructure, including operational performance, procedures, drawings, flowcharts, cable plans, training documents, and periodic testing and reporting processes.
• Collaborate with the Program Manager Office to implement strategic projects.
• Work in partnership with the Network Administrator to implement strategic projects impacting networking, telecom, or security.
• Collaborate with Government Management to create and execute strategic goals.

Requirements

• TS/SCI Clearance with appropriate poly.
• BS in Computer Science, IT Management, or Information Technology preferred.
• At least 5 years' experience managing forward deployed Information Technology teams.
• Proficient with Microsoft Office Products (Excel, Word, PowerPoint).
• Successful experience prioritizing multiple tasks, managing projects, and adapting to a changing environment while remaining professional and efficient.
• Knowledge of Microsoft and Linux Operating systems, Virtual Desktops, Networking, Remote access/VPN, and Microsoft applications: Outlook/Thunderbird, Red Hat/CentOS, Microsoft 365.
• Project Management Certificate is a plus!

Nice to Have

• Project Management Certificate.

Qualifications

• Educational background in Computer Science, IT Management, or Information Technology (preferred).
• Minimum of 5 years' experience in managing IT teams.

Benefits & Perks

• Health, dental, and vision insurance.
• Health savings accounts.
• A 401(k) savings plan.
• Disability coverage.
• Life and accident insurance.
• Employee assistance program.
• Legal plan.
• Discounts on home, auto, and pet insurance.
• Paid time off, paid holidays, and other leave programs including parental, military, bereavement, and sick leave.
• Participation in company recognition and incentive programs.