Project Manager

Hiller Plumbing, Heating, Cooling & Electrical

Jackson, MS

Full Time

Entry Level

27 days ago

Job Description

About the Role

The role of Project Advisor is to work with new and existing customers by conducting in-home sales consultation through the assessment of the homeowner's needs while maintaining a strong customer focus reflective of Hiller's values. The position involves developing and presenting replacement/upgrade proposals, securing sales, processing orders, and collaborating with team members to ensure safe and efficient service delivery. Total Tech offers a unique technician training approach that combines experience with systematic diagnostics, emphasizing hands-on learning and theory application. The role includes earning potential of up to six figures, with leads provided, and offers company vehicle, fuel card, paid training, and bonus opportunities.

Key Responsibilities

Follow-up on sales leads and lists, both technician and self-generated.
Perform a complete customer needs survey on every call.
Educate new and existing customers on service offerings utilizing the company's Sales System.
Maintain a closing ratio of 70% or higher on generated leads and 50% or higher on marketing leads.
Recommend solutions and link customer objections to a total value solution and competitive advantage.
Demonstrate technical expertise and maintain a high degree of credibility.
Positively influence service strategies with the homeowner.
Prepare estimates for contracts and proposals.
Effectively write and present proposals.
Address resistance, negotiate value, and close sales.
Maintain an average sales price set forth by the brand.
Complete all paperwork accurately and timely on all leads.
Prepare financing paperwork and collect payments.
Must be accessible by phone at all times, other than scheduled vacations.
Perform other duties as assigned.

Requirements

Ability to follow up on sales leads and conduct customer needs surveys.
Strong communication skills to educate customers and present proposals.
Ability to negotiate and close sales effectively.
Availability by phone at all times, other than scheduled vacations.
Must be able to demonstrate technical expertise and credibility.

Benefits & Perks

Company Vehicle & Fuel Card
Paid Training
Bonus Opportunities

Working at Hiller Plumbing, Heating, Cooling & Electrical

Hiller is an EEOC employer committed to diversity and inclusion. The company values passionate instructors, technical expertise, and a customer-focused approach, fostering a team environment dedicated to industry excellence.

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