Project Manager

About the Role

Key Responsibilities

• Responsible for ensuring that in-house and customer projects are delivered in scope, on-time, in superior quality, and on budget.
• Utilize Agile or waterfall project management methodologies and relevant supporting software in the planning, scheduling, reporting, and change management of the projects.
• Manage business analysts, developers, and testers throughout the project lifecycle from requirements acquisition to go-live.
• Create, monitor, and execute project plans.
• Work closely with technical leads in the creation and management of project artifacts, schedules, and budgets.
• Provide customer project statuses, maintain project timelines, and report on project plan performance.
• Estimate and create project budgets, track and monitor project costs, and review budgets with customers and management.
• Manage problem reports, coordinate workarounds and fixes, and audit implementations to ensure internal processes are followed.
• Manage customer expectations and deliverables, including issue management and escalation.
• Report, document, and manage risks, risk mitigation activities, and resolution of system delivery and support issues.
• Support sales functions to expand customer relationships beyond projects.
• Participate in strategic planning sessions with clients and management to define project scope and objectives.
• Work with finance and legal teams to create and approve client statements of work contracts.
• Provide feedback for annual performance reviews for team members.

Requirements

• Minimum of 12 years of experience managing large complex projects/programs ($3+ MM) within the L&A vertical.
• Minimum of 10 years of L&A Domain expertise.
• Experience with managing all aspects of policy administration system implementation and integration.
• Experience with managing all aspects of underwriting, application, and illustrations system implementation and integration.
• Knowledge and understanding of Agile and waterfall methodologies.
• Ability to work and thrive in a global delivery model (onshore/offshore).
• Must be able to motivate and energize a globally distributed team.
• Proven ability to work with changing priorities and quickly adapt to change.
• Ability to understand complex L&A business processes.
• Strong written and verbal communication skills.
• Experience with project management tools (MS Project, JIRA, etc.).
• Minimum of a bachelor's degree.
• Travel requirement of approximately 20% based on project needs.

Nice to Have

• Consultative and facilitation skills.
• Demonstrated engagement and influencing at CxO level.

Qualifications

• Minimum of a bachelor's degree.

Benefits & Perks

• Not explicitly specified in the description.