Project Manager

About the Role

Key Responsibilities

• Oversee multiple projects within the change Program, ensuring Program goals are reached.
• Monitor expenditure and costs against delivered and realised benefits as the Program progresses.
• Ensure effective quality assurance and the overall integrity of the Program both internally & externally.
• Plan and manage the Program through proactively monitoring its progress, resolving issues and initiating appropriate corrective action.
• Manage and maintain a strong relationship with FNZ customers across all elements of the Program, ensuring expectations are managed and aligned with delivery planning.
• Understand the commercial environment FNZ operates within and work closely with the Client Director to deliver against FNZ's commercial agreements.
• Manage the delivery of the Program through the full project lifecycle, from initiation through to implementation.
• Ensure the Program delivers in-line with the FNZ Software Delivery Lifecycle (SDLC) and associated quality controls are met.
• Create and maintain an end-to-end project plan that delivers the agreed scope of the project to time, budget, and quality criteria.
• Coordinate the day-to-day running of each project to ensure milestones are achieved.
• Work with all FNZ Directorates/areas to agree scope, timelines, and artefacts for project delivery.
• Take accountability for the overall estimating process for a project and collaborate with relevant managers to estimate work effort within timescales and budgets.
• Maintain accurate project status and financial reporting for the entire project team.
• Build mitigation plans for all risks and issues, ensuring their execution or escalation as appropriate.
• Manage relationships with 3rd party suppliers, ensuring contracts are in place and managed to meet FNZ outcomes.
• Manage operational readiness activities, including training and handovers before go-live.
• Undertake post-implementation reviews and share lessons learned with the PM community.
• Lead, manage, and motivate a virtual team across multiple locations, ensuring accountability for delivery.
• Mentor and support other project managers within the delivery team.
• Support process improvement initiatives and foster a culture of continuous improvement.
• Resolve conflicts within the project team and stakeholders promptly.
• Manage the impact of regulatory changes and ensure future changes are incorporated into project plans.

Requirements

• Proven experience leading large-scale projects in financial services or related sectors.
• Strong background in technology and project management.
• Exceptional communication skills, especially in client-facing roles.
• Ability to build and maintain relationships with senior stakeholders and third-party suppliers.
• Experience managing multiple projects within a program environment.
• Knowledge of project management methodologies and lifecycle, including SDLC.
• Ability to create detailed project plans, manage budgets, and report on project status.
• Experience in risk management, issue resolution, and mitigation planning.
• Leadership skills to manage virtual teams across multiple locations.
• Understanding of regulatory environments affecting financial services.

Nice to Have

• Experience working in a global organization with offices in multiple countries.
• Knowledge of wealth management platforms and financial technology.
• Previous experience in a client-facing project management role within financial services.

Benefits & Perks

• A competitive base salary, bonus, and paid time off.
• FNZ will match pension plan contributions at 150%, up to 4% total Employee Contribution.
• Employer-paid medical, dental, and vision insurance.
• Work at the heart of a purpose-led organization impacting over 20 million people.
• Learning & development opportunities to foster innovation and growth.
• Global career opportunities across offices in the US, Canada, UK, Czech Republic, Asia, Australia, or New Zealand.