Project Manager III (Scrum Master) - Legacy, IS Operational Experience

About the Role

Key Responsibilities

• Coaches the team in adapting the core values, principles, and practices of the Scaled Agile Framework (SAFe), Scrum, and the Agile Manifesto to their current context.
• Facilitates the team's effective self-organization to deliver quality software with predictability and efficiency, collaborating with management to ensure appropriate staffing and responsibilities.
• Keeps the team organized and focused on Iteration and PI Objectives.
• Ensures the effectiveness of team events such as the daily Scrum, iteration planning, iteration review, and iteration retrospective.
• Collects and provides team metrics such as velocity, throughput, cycle time, DORA metrics, and provides periodic reports to auditors and program managers.
• Uses metrics and retrospectives to help the team reflect on performance, identify improvements, and take sustainable actions.
• Monitors sprint work closely, managing dependencies and prioritization.
• Assists the team in removing blockers and acts independently as an advocate to unblock the team if necessary.
• Works with the team to refine and improve Lean flow, including value stream mapping and CI/CD practices.
• Identifies areas for Lean flow improvement through automation and collaborates or creates automation to enhance team throughput and velocity.

Requirements

• 5+ years of experience as Scrum Master of a software development team.
• Scrum Alliance Certified Scrum Master (CSM), Scrum.org PSM I, or SAFe Scrum Master (SSM) certification.
• Strong communication and facilitation capabilities.
• Familiarity with Azure DevOps work tracking features.
• Assertive personality, action- and outcome-driven mentality.
• Ability to actively inspire, coach, mentor, and motivate.
• Well-organized with a keen attention to detail.
• Personal and professional alignment with Expeditors Culture Elements and Ten Critical Success Factors.

Nice to Have

• Bachelor's or master's degree in computer science, information science, information technology, management information systems, or a related STEM field.
• 7+ years of experience as a Scrum Master, SAFe RTE, Agile Coach, or similar role (5+ years with master's degree).
• Advanced certifications such as A-CSM, CSP-SM, PSM II or III, SAFe Advanced Scrum Master, RTE, SPC, or ICAgile ICP-ACC.
• Prior experience as a software development team member.
• Familiarity with Java, COBOL, Python, Flask, Ansible, and/or Cucumber.
• Familiarity with GitHub Actions and/or GitLab CI/CD.
• Familiarity with the Azure DevOps REST API, Microsoft Graph API, and related Python libraries.

Benefits & Perks

• Paid vacation
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Commuter Benefit
• Employee Assistance Program (EAP)
• Training and Personnel Development Program
• Educational Assistance and Reimbursement
• Position is full time (40 hours per week) Monday through Friday