Project Operations Lead

About the Role

Key Responsibilities

• Build and own detailed project plans with clear timelines, milestones, resource allocation, and risk mitigation strategies.
• Manage multiple concurrent projects, prioritizing ruthlessly and clearing blockers swiftly.
• Lead daily standups and agile ceremonies to keep teams aligned, focused, and accountable.
• Keep timelines tight, projects on track, and stakeholders informed with proactive status updates.
• Validate every release against specifications, stakeholder expectations, and user experience before launch.
• Partner with engineers and product leadership to ensure technical work aligns directly with business goals.
• Enforce quality standards and adherence to internal engineering guidelines.
• Monitor post-release performance and coordinate fast follow-ups for critical issues or optimizations.
• Proactively improve development processes, tooling, and workflows to increase speed and quality.
• Maintain crisp, up-to-date documentation of decisions, change logs, dependencies, and lessons learned.
• Gather and synthesize customer feedback to inform priorities and refine releases.

Requirements

• A track record of success in a leadership role at a VC-backed startup (Seed or Series A).
• Comfort working directly with engineers and reading and writing technical tickets.
• Hands-on experience running agile ceremonies: standups, sprint planning, retrospectives.
• Proven ability to make high-quality decisions independently with minimal oversight in ambiguous situations.
• Mastery of software development workflows and tools (Linear, Notion, Trello).
• Ability to juggle multiple complex projects, ruthlessly prioritize, and hit aggressive deadlines.
• Proactively surfaces risks, trade-offs, and resource needs to leadership early.
• Keeps teams laser-focused on the agreed priorities and pushes back firmly on scope creep.
• Comfortable holding peers and leaders accountable to commitments, even when it's uncomfortable.
• Measures success by shipped impact, not activity.

Nice to Have

• Experience working directly with engineers and technical tickets.
• Familiarity with software development workflows and tools.

Qualifications

• Experience in a leadership role at a VC-backed startup (Seed or Series A).

Benefits & Perks

• Competitive compensation - Includes salary and equity.
• Comprehensive healthcare - Medical, dental, and vision coverage for you and your dependents.
• 401(k) plan - Managed via Guideline (unmatched).
• Catered lunches during in-office days (Monday, Wednesday, Friday).
• Hybrid environment - Face time in the office and work-from-home on Tuesdays and Thursdays.