Project Specialist, Implementation

About the Role

Key Responsibilities

• Execute critical business operational tasks that are required to deliver against project objectives.
• Execute business, operational and technical tasks in accordance with defined process and procedures.
• Develop expertise across a broad spectrum of solution deliverables.
• Coordinate and orchestrate with other team members to achieve goals, remove roadblocks and deliver results.
• Communicate and report project status, issues and risks to key stakeholders and leadership.
• Manage expectations and delivery within time frames and deadlines.
• Contribute to continual improvement initiatives to drive automation, efficiencies, quality, and consistency in operation.

Requirements

• Bachelor's degree or work experience equivalent in an implementation capacity or environment.
• Strong execution skills and the ability to connect dots to understand the complete picture.
• Excellent time management skills.
• Attention to detail and quality; adherence to process and procedures.
• Balance multiple priorities with a sense of urgency.
• Strong sense of accountability.
• Effective problem-solving skills.
• Commitment to the team and client experience.
• The ability to manage rapid change in a fast-paced environment.
• Ability to learn quickly and make information-based decisions.
• Perform independently as well as in a team environment.
• Excellent customer service skills with the ability to maintain professionalism under pressure.
• Ability to travel up to 5% to support business needs.

Nice to Have

• Previous experience in the financial industry.
• Credit processing knowledge.

Qualifications

• N/A (implied: relevant work experience or education equivalent)

Benefits & Perks

• Medical, Vision and Dental Benefits
• Fuel Your Life Wellness Program
• 401k, Employee Stock Purchase Plans and Incentives & Bonuses
• Employee Resource Groups
• Paid Time Away