Receiving Assistant / Social Media Manager

About the Role

Key Responsibilities

• Receive, unpack, and organize incoming stock shipments and truck orders, handling invoices and ensuring products are properly accounted for.
• Handle customer mail orders and special orders, ensuring accurate and timely processing, packaging, and shipping, and communicate with customers about their orders and provide tracking updates.
• Maintain accurate records in inventory management software, updating product quantities and documenting discrepancies, and update pricing and margins in accordance with Senior Receivers.
• Develop engaging and creative content for various social media platforms (Instagram, Facebook, TikTok etc.), including product promotions, store events, and health tips.
• Respond to customer inquiries, comments, and messages on social media in a timely and professional manner, fostering a sense of community online.
• Plan and execute social media campaigns to promote new products, sales, or special events, ensuring alignment with store goals.
• Ensure consistent branding across all digital platforms, maintaining the store's voice and image.
• Track social media performance using analytics tools, providing insights and recommendations to improve engagement and reach.

Requirements

• Minimum 1-2 years of experience in administrative, back office, or office support roles.
• Proven experience with social media platforms and marketing strategies.
• Previous social media management experience is required.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook), Google Workspace, and basic inventory management software.
• Knowledge of social media platforms (Instagram, Facebook, TikTok, etc.) and tools like Canva, Hootsuite, or Buffer for content scheduling and analytics.
• Strong written and verbal communication skills.
• Ability to manage inventory with accuracy and create visually appealing social media content.
• Ability to multi-task and prioritize in a fast-paced retail environment.
• A positive, customer-focused attitude.
• Highly organized with an ability to handle both physical and digital tasks.
• Creative mindset with an eye for detail and visual design.
• Ability to commute to Savannah, GA 31401 and relocate before starting work.

Nice to Have

• Retail or health food industry experience.
• Knowledge of health food products.
• Passion for health and wellness.

Qualifications

• Ability to commute to Savannah, GA 31401
• Ability to relocate before starting work

Benefits & Perks

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance