Sales Development Representative

About the Role

Key Responsibilities

• Nurture the sales pipeline by identifying and qualifying high-quality opportunities.
• Conduct thorough account research to identify key decision-makers and generate interest in MasterControl solutions.
• Perform outbound calling and prospecting to drive lead generation.
• Manage and monitor inbound lead activities, providing timely follow-up to marketing campaigns.
• Effectively address prospect objections and articulate MasterControl's value proposition.
• Tailor conversations to promote software solutions across various management levels and business disciplines.
• Qualify sales leads based on established lead qualification criteria.
• Ensure a smooth hand-off of qualified opportunities to the sales team by providing accurate and comprehensive lead information.
• Develop strong relationships with prospects, delivering exceptional customer service throughout the lead nurturing process.
• Acquire and maintain an in-depth understanding of MasterControl's technology, effectively communicating its capabilities and advantages to potential customers.
• Collaborate on industry-specific scripts and email templates.
• Continuously enhance knowledge of MasterControl's products and market landscape through online webinars, training, and marketing materials.
• Monitor social media platforms, create keyword alerts, and share relevant information with content creators and social media responders.
• Accurately record all activities in the CRM system and update records as needed.
• Utilize Pardot Marketing Automation tool to support lead generation efforts.

Requirements

• 1-3 years of sales or sales support experience (technology industry preferred).
• Exceptional written, verbal, and listening communication skills.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced, dynamic environment.
• Strong problem-solving and adaptation skills.
• Proven ability to overcome objections.
• Prior experience with Salesforce CRM and Pardot marketing automation tool.
• Bachelor's degree or equivalent work experience.
• Good understanding of business and technical concepts.
• Strong attention to detail and ability to navigate organizations from top down.
• Proficiency in Microsoft Office suite.
• Ability to work at a computer and desk for extended periods.
• Extended hours on the phone may be required.

Nice to Have

• Demonstrated success in account penetration through email outreach (candidates must provide samples).
• Experience working in a team environment while maintaining independence.

Qualifications

• Bachelor's degree or equivalent work experience

Benefits & Perks

• Competitive compensation
• 100% medical premium coverage
• 401(k) plan with company match
• Generous PTO packages that increase with tenure
• Schedule flexibility
• Fitness clubs (paid to have fun and be active)
• Company parties and employee recognition programs
• Wellness programs (free Fitbit, gym membership and athletic shoe reimbursements, etc.)
• Onsite physician and massage therapist
• Innovation center and gaming rooms at the office
• Dental/vision plans
• Employer paid life insurance policy
• Much, much more!