Sales Manager (Part Time) - 24H210

About the Role

Key Responsibilities

• Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Maintain a genuine customer focus on the sales floor
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omni-channel experience while coaching others to success
• Lead and execute an assigned business focus area through planning and detailed follow-through
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
• Utilize customer feedback to identify areas of opportunity and implement actions to drive results
• Build customer loyalty through company-sponsored programs, including credit
• Offer consistent, in-the-moment feedback to store team and raise performance concerns to Store Manager
• Recognize exceptional performance through positive reinforcement and appreciation
• Support store team with Asset Protection through customer service, safety awareness, and operational controls

Requirements

• A high school diploma or GED
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Ability to stand or walk for extended periods and climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Nice to Have

• A positive and solutions-oriented mindset

Qualifications

• A high school diploma or GED

Benefits & Perks

• Schedules that fit your life, allowing work-life balance
• Part-time health benefits and mental health benefits
• A 30% discount on Carter's brands
• Referral bonuses
• Advance You Program to earn a GED or bachelor's degree tuition-free or learn English as a second language
• Opportunities for professional and personal development
• Development programs to grow in current role and beyond