Senior Analyst, Digital Content

About the Role

Key Responsibilities

• Lead a team: Guide and manage a team of offshore data coordinators.
• Optimize processes: Create, implement, and optimize processes for collecting, updating, and maintaining digital content using data driven decisions.
• Cross-functional partnership: Partner with brand advocates and other internal teams to coordinate the collection and updating of digital content.
• Ensure data integrity: Oversee the content lifecycle, from gathering to maintenance, and troubleshoot data issues with cross-functional technology teams.
• Attend Merchant meetings and identify and facilitate digital content requests.
• Manage relationship between Merchants and the website www.homedepot.com as it pertains to product introduction, maintenance, or enhancements.
• Facilitate new program development as new programs and services are identified by Merchants.
• Develop process to drive product information as it is shown online and participate in project teams to provide input regarding product data changes.
• Research data issues and errors and partner with IT and business partners to resolve.
• Coordinate and ensure appropriate reporting is in place and identify any performance issues.
• Partner with internal and external organizations to identify training needs and deliver training when needed.

Requirements

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Minimum of 2 years of work experience.
• Ability to assign and review work, train, and contribute to performance appraisal.
• Excellent interpersonal communication skills.
• Strong organizational, analytical, and customer service skills.
• Ability to understand and analyze data trends and make strategic decisions and process improvements.
• Understanding of Home Depot Merchandising assortment and product classifications.
• Prior experience working in complex data systems: IDM/STEP experience is a plus.
• The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree or equivalent in a related field.

Nice to Have

• Proven ability to communicate with technology and business partners.

Qualifications

• Bachelor's degree or equivalent in a related field.