Senior Business Analyst, Territory Planning and Analytics

About the Role

Key Responsibilities

• Partner with Gartner's Services leaders to define growth needs and design territories that align with corporate services strategy and guidelines
• Analyze internal and external data to identify trends and characterize market opportunity at various levels (e.g., region, industry, local area, company) to inform the design strategy
• Provide Services managers & leaders with detailed description of respective territories to enable effective communication and planning with their team on their territories
• Independently and completely own high-complexity analytical projects that entail detailed analysis of territory and retention data to provide senior services leaders information and advice to maximize revenue and margin
• Run annual and monthly processes to identify opportunities for efficiency and growth and help services leaders achieve retention targets
• Facilitate decision-making by modeling potential scenarios related to allocation of services professionals, current clients, and prospects
• Drive regular and multiple custom data analyses to inform decision-making of Gartner's services leaders and C-level executives
• Collaborate with TP&A managers and leaders to independently and fully support one or more services regions
• Establish and share best practices related to creating and optimizing services territories

Requirements

• 3+ years of management consulting or analytics experience
• Exceptional analytical skills, including high proficiency with Microsoft Excel, databases, etc.
• Experience with regression analysis, scenario modeling, hypothesis testing, and working with non-conforming data sets
• Strong written and verbal communication skills to engage with senior leaders (VP/RVP/SVP/GVP level)
• PowerBI experience required; SQL and Python preferred
• Ability to form relationships with and influence senior leaders
• Ability to deal with ambiguity and independently own projects from start to finish
• Demonstrated ability to build business recommendations and work in services operations, analytics, or consulting roles
• Proficiency in MS Excel, PowerPoint, and PowerBI
• Creative thinking and strong problem-solving skills
• Ability to work independently and with limited direction
• Strong influence skills and ability to build effective partnerships with internal stakeholders

Nice to Have

• Experience with SQL and Python
• Coursework in business analytics, advanced analytics, and business reporting
• Work experience related to building business recommendations, services analytics, or operations consulting

Qualifications

• Educational background with strong academic achievements
• Coursework in business analytics, advanced analytics, and business reporting (preferred)

Benefits & Perks

• Competitive salary, generous paid time off policy, charity match program
• Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP)
• 401K matching, and more
• Hybrid work environment with flexibility
• Professional development and unlimited growth opportunities