Senior Coordinator, Community Engagement

About the Role

Key Responsibilities

• Develop and manage processes for deployment of the Bag of Hope, Teen Pack, and Adult Pack, our signature resources for the T1D community, including inventory management, shipping, and timelines for collateral creation and printing
• Support Breakthrough T1D field partners across all territories by delivering operational excellence in resource management, communications, and reporting
• Collaborate with Project Management partners to ensure the timely and accurate delivery of national program resources, including managing tasks through online project management system (Wrike)
• Monitor data via Salesforce and Tableau to evaluate the effectiveness of national program implementation and identify challenges and opportunities for improvement
• Partner with Senior National Community Engagement Manager to develop and deliver communications to HCPs via email newsletters, print materials, and virtual meetings
• Partner with Director of Multicultural Community Programs to support the dissemination of bilingual (English/Spanish) resources, communications, and local territory strategies to deepen engagement with Hispanic and Latino communities
• Manage department communications, including Microsoft Teams channels, community email inbox, department intranet page, Sharepoint site, and other internal communications channels
• Coordinate and respond to community inquiries through national website submissions and external phone queries
• Provide logistical support for internal and external team meetings, including scheduling and logistics for virtual meetings

Requirements

• 3 years of experience
• Bilingual fluency (English/Spanish)
• Exceptional proficiency in Microsoft Office Suite: Outlook, Word, Excel, PowerPoint, and Teams
• Proficiency in Salesforce
• Expertise in developing and preparing presentations, reports, and business correspondence
• Excellent written and oral communication skills
• Strong organizational skills
• Ability to multi-task, establish priorities and work in a fast-paced environment
• Demonstrated sense of urgency and accountability
• Strong interpersonal skills - ability to work in collaboration with other functions, resolve conflicts and challenges
• Experience with active nonprofit communities preferred

Nice to Have

• Experience with active nonprofit communities

Qualifications

• College degree preferred