Senior Data Analyst, Epic Solutions - Remote

About the Role

Key Responsibilities

• Use technical skills to manipulate data using SQL, Snowflake, Power BI, Tableau, Excel, or other tools to provide actionable information to internal customers in support of their business goals by business & product line
• Help build reporting and data visualizations to create data driven analytics that drive strategies and measure interventions to ensure our populations achieve 4+ Star goals
• Recommends and implements new or modified reporting methods and procedures to improve report content and completeness of information
• Assist in testing new reports and ongoing support of existing solutions, including defect identification and resolution
• Ensure completion of yearly projects in support of team specific roadmap items that support business goals
• Build best practice data quality monitoring to ensure all data/report products exceed customer expectations
• Design and review data structures for data management purposes with team
• Support team members by leading projects, sharing ideas and reviewing work of others
• Work with internal business partners to interpret, develop, & document report specifications, provide data-driven direction & guidance for Stars and clinical quality improvement
• Anticipate end user data needs, be curious and proactively communicate ideas to stakeholders
• Utilize critical thinking and problem-solving skills to identify patterns and root causes for issues
• Create best practice and use best practice in deliverables
• Assist in processes to collect, cleanse and enrich data coming into our data platform
• Evaluate data and reports for accuracy and validity; ensure reporting meets customer requirements/regulations
• Support analysis of complex data for trending and patterns; recognize significance of findings and identify improvement opportunities
• Manage multiple projects, report progress, and present analyses and findings to stakeholders
• Oversee reconciliation processes and monitor trends in data inconsistencies across health plans and CDOs
• Review and validate reports prepared by the Data Analyst to ensure data accuracy and consistency
• Manage data discrepancy investigations by liaising with markets, health plans, and technical teams
• Monitor and enhance dashboards (Tableau, metrics, performance) and present to markets
• Own and maintain business rules for data validation, supporting data accuracy in reporting
• Develop and maintain issue tracking logs for discrepancies, escalations, and resolution efforts
• Support Epic Solutions leadership by identifying systemic data issues and proposing process improvements

Requirements

• 3+ years of report development and visualization experience with Tableau or Power BI
• 3+ years ETL (Extract, Transform and Load) experience in tools such as Alteryx, Streamlit or Python
• 2+ years of experience as a Data Analyst utilizing SQL, Python or similar
• 2+ years of combined experience with analysis, development and testing related to reporting
• EPIC experience or certification in relevant modules (e.g., Healthy Planet, Clarity, Caboodle)
• Excellent analytical and problem-solving capabilities with special attention to accuracy and detail
• Ability to prioritize and multi-task in high volume workload situations

Nice to Have

• Knowledge/experience using Stars or HEDIS data
• Working with healthcare data to support end user data requirements
• Experience using large, diverse healthcare data for analytic purposes
• Excellent communication skills, both written and verbal
• Comfortable working in a rapidly-changing environment
• Understands Star Rating, PQA, HEDIS and NCQA technical specifications to apply measure criteria

Qualifications

• Educational background is not explicitly specified but experience with EPIC modules and technical skills are required

Benefits & Perks

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
• Salary range from $89,800 to $160,600 annually
• Remote work flexibility within the U.S.