Senior Data Analyst, Quality - Remote

About the Role

Key Responsibilities

• Use technical skills to manipulate data using SQL, Snowflake, Power BI, Tableau, Excel, or other tools to provide actionable information to internal customers in support of their business goals by business & product line.
• Help build reporting and data visualizations to create data driven analytics that drive strategies and measure interventions to ensure our populations to achieve 4+ Star goals.
• Recommends and implements new or modified reporting methods and procedures to improve report content and completeness of information.
• Assist in testing new reports and ongoing support of existing solutions, including defect identification and resolution.
• Ensure completion of yearly projects in support of team specific roadmap items that support business goals.
• Build best practice data quality monitoring to ensure all data/report products exceed customer expectations.
• Design and review data structures for data management purposes with team.
• Support team members by leading projects, sharing ideas and reviewing work of others.
• Work with internal business partners to interpret, develop, & document report specifications, provide data-driven direction & guidance for Stars and clinical quality improvement.
• Anticipate end user data needs, be curious and proactively communicate ideas to stakeholders.
• Utilize critical thinking and problem-solving skills to identify patterns and root causes to improve overall quality.
• Create best practice and use best practice in deliverables.
• Assist in processes to collect, cleanse and enrich data coming into our data platform.
• Evaluate data and reports for accuracy and validity; ensure that reporting meets customer requirements/regulations.
• Support analysis of complex data for trending and patterns; recognize significance of findings and identify improvement opportunities.
• Manage multiple projects, report progress, and present analyses and findings to stakeholders.

Requirements

• 3+ years of experience in Health Care Analytics.
• 3+ years of experience with database tools: SQL, SAS and/or similar data manipulation tools.
• 3+ years of experience with analytics/visualization tools: Power BI, Tableau, or others.
• 3+ years of experience with process improvement, workflow, benchmarking and/or evaluation of business processes.
• 1+ years of experience working in HEDIS, Pharmacy or Medicare Star Ratings.
• Knowledge of and experience using Stars / HEDIS data.
• Proficient with Microsoft software programs (Excel, Visio, PowerPoint, etc.).
• Demonstrated ability to interpret Clinical Quality, HEDIS, and/or Pharmacy measure specifications.
• Demonstrated ability to keep all company sensitive documents secure (if applicable).
• Dedicated work area established that is separated from other living areas and provides information privacy.
• Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Nice to Have

• Working with healthcare data to support end user data requirements.
• Experience using large, diverse healthcare data for analytic purposes.
• Understand Star Rating, PQA, HEDIS and NCQA technical specifications to apply measure criteria.
• Skilled in communication, both written and verbal.
• Demonstrated ability to mentor and support team members.
• Demonstrated ability to work in a fast paced, complex organization managing multiple projects.
• Demonstrated ability to prioritize and multi-task in high volume workload situations.
• Proven excellent communication skills, both written and verbal.
• Proven highly analytical, curious, and creative.
• Proven solid interpersonal skills and ability to interact collaboratively with internal business partners across multiple departments.
• Proven comfortable working in a rapidly changing environment.
• Proven excellent analytical and problem-solving capabilities with special attention to accuracy and detail.
• Proven self-starter with a proven ability to take ownership of job responsibilities and ensure successful completion of all projects and requests.

Benefits & Perks

• Competitive salary range of $89,800 to $176,700 annually based on full-time employment.
• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase and 401k contribution.
• Remote work flexibility within the U.S.
• Opportunities for career development and growth.