Senior Digital Product Manager

About the Role

Key Responsibilities

• Seeks to empathize with and understand the end user deeply and use that knowledge to determine the fastest path to deliver value
• Translates business goals and end user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners
• Identifies goals, metrics and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learnings
• Manages and grooms the product backlog; makes future decisions based on the value that will be delivered
• Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class
• Ensures that product directions balance both the user needs and business goals of driving sales, improving efficiency and enhancing customer satisfaction
• Works with user research and testing team to formulate, test and refine assumptions and hypotheses through user research and testing
• Creates, prioritizes and accepts user stories; incorporates them into release planning
• Makes product decisions that drive value on a daily basis
• Identifies and considers pros, cons, issues, obstacles, dependencies and value associated with features and enhancements
• Leads and mentors the team in standups, iteration planning sessions, product demos, and retrospectives
• Condenses complex technical concepts into non-technical language for stakeholders
• Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments
• Acts as a proponent of modern agile development practices
• Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
• Works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps
• Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience
• Guides more junior team members in strategy, alignment, analysis and execution tasks
• Participates in and contributes to learning activities around modern agile design and development core practices
• Participates in talent acquisition, development and retention activities in support of team

Requirements

• Bachelors Degree
• 5+ years of experience in digital/agile product management
• Proven experience in translating customer needs into product features and user interface design, with proficiency in tools such as JIRA, Confluence, wireframing and analytics software
• Significant experience working with design and engineering - working with full stack teams and an understanding of APIs and Microservices architecture to collaborate effectively with engineering teams
• Strong Analytical skills

Nice to Have

• Bachelors Degree in Computer Science or Engineering
• MBA or Masters degree
• Experience in retail or e-commerce, particularly in launching customer experiences

Qualifications

• Educational background in relevant fields (implied by requirements and preferred qualifications)

Benefits & Perks

• For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.