Senior Digital Project Manager - Hybrid in McLean, VA

About the Role

Key Responsibilities

• Independently lead and motivate diverse teams on various types of projects in a fast-paced environment
• Manage project scope, timeline, budget, issues, risks, dependencies, and deliverable outcomes
• Lead on-time, on-budget delivery of digital projects, following internal processes, resulting in high client and internal team satisfaction
• Proactively monitor, report, and manage project scope changes, budget burn, and timeline risk
• Report project status on a weekly basis, providing transparency to the client and stakeholders regarding budget, schedule, scope, risks, issues, and dependencies
• Understand a problem and work toward a solution by building consensus within the project team
• Serve as an advocate for the project team, ensuring they are empowered and have the necessary information
• Communicate effectively (written and verbal) and facilitate communication among project teams, client stakeholders, and senior management
• Facilitate efficient meetings including producing detailed agendas, facilitating discussions, and ensuring action items are followed up on
• Adjust communication style to various audiences with different working styles and personalities
• Foster a collaborative environment within the project team and direct reports
• Resolve conflicts in a mature, productive, and positive manner
• Act as a key client contact to ensure expectations are met and results are delivered
• Leverage project management systems like OpenAir and Jira for data-driven decisions and reporting
• Manage and maintain resource forecasts for project team members in OpenAir weekly
• Work with clients and product owners to ensure realization of business goals in solutions
• Develop domain expertise in the client's business space to drive results
• Collaborate with designers, developers, content strategists, and communicate across all levels of the company
• Partner with Client Service Executives and Business Development to scope, size, and solution new opportunities
• Report to Program Director and work to enhance process and efficiency across the Program Delivery team
• Build strong relationships with clients and internal teams to deliver success
• Contribute to the development of project management processes, deliverables, and standards
• Continue expanding skills, techniques, and tools through continuous learning

Requirements

• 5+ years of project management experience of progressively increasing responsibility with at least 1-2 years of Agile experience
• Experience working as a consultant or in an agency as a project manager
• Exposure to management techniques including Scrum, Agile, and Waterfall
• Experience managing multiple teams of 4 to 8 people simultaneously
• Experience delivering large digital projects ($1MM+, 9+ months)
• In-depth understanding of the digital development process and technologies
• Proven organizational skills and attention to detail
• Experience with Confluence / JIRA or equivalent tools
• Experience working with CMS platforms (Adobe Experience Manager, Drupal), eCommerce platforms (Magento, Shopify), and Google Analytics is a plus
• Certifications such as CSM and PMP are a plus
• Experience working in regulated environments such as financial services, healthcare, or pharmaceutical industries, with policies like Sarbanes-Oxley, PCI, and CAN-SPAM is a plus
• Bachelor’s degree in a relevant program or equivalent work experience

Nice to Have

• SmartSheets proficiency
• Experience with CMS platforms like Adobe Experience Manager, Drupal
• Experience with eCommerce platforms such as Magento, Shopify
• Experience with Google Analytics
• CSM and PMP certifications
• Experience working in regulated environments such as financial services, pharmaceutical, healthcare

Qualifications

• BS/BA in a relevant program or equivalent work experience

Benefits & Perks

• $95,000 - $115,000 a year