Senior Director Product Management

About the Role

Key Responsibilities

• Build and maintain tight relationships with key customers, deeply understanding their needs and motivations.
• Develop and execute a product roadmap that addresses customer challenges and delivers profitable, market-leading solutions.
• Serve as the customer's advocate within the company, ensuring internal teams align with their goals.
• Drive strategic planning by synthesizing customer input, market trends, and technical insights into clear, actionable strategies.
• Lead and inspire a team of product experts and contributors to execute on customer goals.
• Present compelling strategies and tradeoffs to executive stakeholders and customer leadership.
• Navigate complex problems with many unknowns, breaking them down into simple, actionable plans.
• Balance competing priorities, weighing customer needs, technical feasibility, and business goals.
• Build consensus across cross-functional teams and secure buy-in for critical initiatives.

Requirements

• Enterprise storage expertise with a strong foundation in either HDD or SSD technologies.
• If no HDD experience, extensive interaction with enterprise SSDs and cloud environments is required.
• Understanding of how storage is used in the cloud and its integration into enterprise solutions.
• Ability to decipher unspoken customer needs, synthesize insights, and uncover opportunities.
• Strong big-picture thinking to balance long-term strategy with immediate problem-solving.
• Excellent communication skills to articulate complex ideas and build compelling presentations.
• Proven ability to run executive-level meetings, influence stakeholders, and drive decisions.
• Exceptional customer obsession and a passion for solving problems.
• Demonstrated ownership and ability to drive cross-functional teams to deliver results on time.
• Strong enterprise orientation and collaborative working style.
• Leadership experience with the ability to inspire, develop, and build high-performing teams.
• Outstanding organizational and time management skills.

Nice to Have

• 10+ years of work experience in a technical role.
• 5+ years of team leadership.
• Technical degree in Electrical Engineering, Computer Engineering, or Mechanical Engineering.
• MBA or equivalent experience.

Qualifications

• Technical experience in enterprise storage solutions.
• Ability to balance priorities across technology, customer needs, and business goals.
• Situational awareness and driving outcomes from ambiguity.
• Exceptional listening and problem-solving skills.
• Customer-first orientation.

Benefits & Perks

• Competitive salary within a range based on education, experience, and performance.
• Overtime pay and shift differential pay where applicable.
• Bonuses under Western Digital's Short Term Incentive Plan and Sales Incentive Plan.
• Participation in Long-Term Incentive (LTI) programs, including RSUs or cash equivalents.
• Comprehensive benefits including paid vacation, sick leave, medical/dental/vision insurance, life, accident, and disability insurance.
• Tax-advantaged flexible spending and health savings accounts.
• Employee assistance program, voluntary benefits, tuition reimbursement, transit benefits, employee stock purchase plan, and 401(k).