Senior Director, Product Management

About the Role

Key Responsibilities

• Define, own, and drive the technology product vision, strategy, and roadmap.
• Serve as a thought leader and advocate for digital innovation within the organization.
• Ensure alignment of technology product strategy and roadmaps with the company's overall strategy and goals.
• Responsible for product planning, release management, feature prioritization, and execution for the entire product lifecycle that support both resident and employee digital experiences.
• Effectively communicate organizational change to all stakeholders.
• Define and execute the product vision and roadmap for enterprise platforms including property management systems (e.g., Yardi), resident portals, digital leasing tools, and integrations with other ancillary systems.
• Develop, grow, mentor, and direct a team of passionate product owners and product support specialists.
• Work closely with vendors, consultants, and suppliers to define product requirements and coordinate resources for implementations and ongoing support.
• Continuously evaluate product expenses to maximize value and maintain expected ROI.
• Develop solid working relationships with key vendors to influence product roadmaps aligned with strategy.
• Continuously assess product performance, adoption, and ROI; adjust strategies accordingly.
• Ensure vendors and partners are held accountable to established SLAs.
• Research, review, and analyze the effectiveness and efficiency of existing processes and develop strategies, process improvements, and automation to reduce support time.
• Define, implement, and track product KPIs to manage product spend and satisfaction.
• Use data-driven decision making to identify opportunities and track product performance.
• Lead cross-functional technology initiatives and special projects, ensuring on-time delivery, stakeholder alignment, and measurable business outcomes.

Requirements

• Undergraduate (Bachelor) Degree in Computer Science, MIS, Business or Related Field.
• 8-10 years of experience in product management, including defining and executing product strategy and roadmaps.
• 8-10 years of experience in vendor management, including vendor selection and contract negotiations.
• 8-10 years of project management experience managing complex technology initiatives from concept through delivery.
• Experience leading teams in the development, launch, and optimization of enterprise technology solutions.
• Experience overseeing budgets and vendor contracts to support product initiatives.

Nice to Have

• Certificate in discipline: Product Owner.
• Certificate in discipline: Scrum/Agile Methodology.

Qualifications

• 10+ years of relevant work experience may offset minimum educational requirements.

Benefits & Perks

• Full benefits package.
• Generous paid time off.
• 401(k) with company match.
• Growth and advancement opportunities.
• Lucrative referral bonus program.
• Incredible associate rental discount if living on-site.