Senior Key Agency & Pro Market Field Support Specialist

About the Role

Key Responsibilities

• Visit key professional end users to demonstrate and educate on Canon imaging products.
• Provide support to imaging professionals and end users, including evaluation loans, troubleshooting, demonstrating equipment, and responding to questions regarding advanced product applications, workflow, and imaging techniques.
• Plan and conduct internal, dealer, and client training seminars in collaboration with sales teams to educate about Canon's imaging products.
• Collaborate with Canon's Marketing and Product Planning departments to support product launches, marketing collateral, events, and special projects.
• Assess technical support requirements for the industry and develop/schedule appropriate activities and programs.
• Participate in research, planning, and execution of trade shows, activations, and events supporting the professional imaging market.
• Develop audio/visual and technical documentation support materials for training and demonstrations.
• Follow up on leads and develop new business contacts to increase Canon's market share.
• Communicate, advise, and collaborate with the sales organization regularly.
• Compile product and market information, document activities, and report customer feedback.
• Represent Canon in interviews, social media, and marketing assets.
• Develop relationships with key end user clients and partners, providing customized solutions and support.

Requirements

• Bachelor's degree in a relevant imaging, photojournalism, marketing, or business field or equivalent experience.
• At least 5 years of related experience as an imaging professional.
• Professional knowledge of cameras, lenses, techniques, and applications relevant to supporting end users.
• Experience in technical aspects of on-location photojournalism and/or photography, including image editing, remote filing, and transmission.
• Experience working in a still and video hybrid newsgathering environment.
• Ability to travel up to 50-70% nationwide, with some international travel opportunities.
• Valid driver's license and acceptable driving record.
• Ability to lift over 50 lbs.
• Working knowledge of a CRM preferred.

Nice to Have

• Experience working at or with key imaging agencies and/or wire services.

Qualifications

• Educational background in imaging, photojournalism, marketing, or business (or equivalent experience).
• Minimum 5 years of professional experience in imaging.

Benefits & Perks

• Competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, and success sharing.
• Educational assistance, recognition programs, vacation, and more.
• Employee referral bonus.
• Employee discounts.
• Dress for Your Day attire program.
• Volunteer opportunities.
• Canon welcome kit and official merchandise.