Senior Lead Digital Product Manager

About the Role

Key Responsibilities

• Define and articulate the product vision and strategy in alignment with organizational goals while managing risk and ensuring regulatory and policy compliance.
• Establish, communicate, and monitor product goals and performance indicators.
• Partner and collaborate across the organization and with customers and stakeholders to make strategic decisions throughout the product lifecycle to improve the customer experience and deliver maximum product value.
• Engage in industry, technology, and customer ecosystem research and discovery to effectively identify, anticipate, and monitor market and customer challenges, needs, and trends.
• Maintain continuous and cadenced communication with product owners to ensure they understand the product vision, timelines, and prioritization and are executing on the vision established for the product.
• Enable the removal of impediments to achieve the customer and business outcomes for the product.
• Manage the corporate investment by allocating the product budget to appropriately address priorities and maximize value.
• Serve as the product representative to enterprise governance and policies (Enterprise Change Management, Software Delivery Lifecycle, Legal Risk Control Compliance, etc.).
• Ensure product vision and strategy incorporate a holistic product approach towards sustainability, quality, scalability, etc.
• Demonstrate continuous growth in understanding customer, product, and organizational needs.

Requirements

• 7+ years of digital product management experience, or equivalent demonstrated through work experience, training, military experience, or education.
• 3+ years of knowledge and understanding of Agile operational metrics such as Velocity, Predictability, Sprint burn-downs, etc.
• 3+ years of JIRA experience, Confluence, PowerPoint, and presentation skills.
• 5+ years of experience working in a large enterprise environment.
• 1 year experience delivering AI-driven products with a good understanding of technology stack.
• 2+ years experience with Agile practices and frameworks (e.g., Kanban, Scrum) and workflow and collaboration tools such as Confluence, Jira, and Jira Align.

Nice to Have

• Experience communicating in both written and verbal formats with senior executive-level leaders in both business and technology.
• 3+ years of experience moving teams and organizations from Waterfall to Agile methodologies and Agile Transformations.
• 1+ year of Content Management Systems experience.
• Financial services experience.
• Experience with human centered design principles.
• Strong risk management leadership skills.
• Strong dependency management skills.
• Ability to drive and lead organizational change in a dynamic environment.
• Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members.
• Comfortable with ambiguity and facilitating discussion to explore the best possible solutions and possess the ability to lead.
• Recognized internally and externally as a thought leader and subject matter expert.
• Ability to be proactive, innovative, and creative in meeting customer and enterprise needs.

Qualifications

• Educational background is not explicitly specified, but experience and skills are emphasized.

Benefits & Perks

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement