Senior Manager, AMER Revenue Operations

About the Role

Key Responsibilities

• Develop and execute revenue operations strategies aligned with company goals.
• Collaborate with senior management to define revenue targets, KPIs, and performance metrics.
• Streamline and optimize end-to-end revenue processes from lead generation to deal closure.
• Implement best practices in sales operations, pricing strategy, and sales forecasting.
• Utilize data-driven insights to identify trends, opportunities, and risks in revenue performance.
• Develop and maintain regular reporting on key revenue metrics, providing actionable recommendations to improve performance.
• Develop sales performance analyses and partner with Enablement to drive targeted training and improve sales productivity.
• Foster collaboration and alignment between sales, marketing, renewals, channel, product, and customer success teams.
• Lead initiatives to improve interdepartmental processes and communication channels.
• Optimize and lead revenue forecasting processes to support financial planning and decision-making.
• Develop pipeline programs to achieve quarterly and annual targets in partnership with Marketing.
• Continuously monitor revenue pipeline health and recommend strategies to drive growth.

Requirements

• 10+ years of experience in revenue operations or similar role.
• 7+ years experience working in software or SaaS.
• Bachelor's degree in Engineering, Business Administration, Finance, Economics, Computer Science, or related field.
• Deep understanding of sales processes, CRM systems, and revenue management practices.
• Demonstrated skills and passion for problem solving and operational excellence with a proven ability to design and implement scalable solutions.
• Advanced skills in data analysis using MS Excel, performance measurement, and reporting.
• Ability to consistently meet deadlines and provide well-vetted reporting and business recommendations.
• Significant experience with Salesforce CRM, Tableau or Tableau CRM, and PowerBI.
• Executive presentation skills and ability to engage with senior leadership and cross-functionally across departments.

Nice to Have

• Experience with Salesforce CRM, Tableau or Tableau CRM, and PowerBI.

Benefits & Perks

• Hybrid working model with a blend of at-home and in-office work.
• Global Gratitude and Recharge Days.
• Flexible, paid time off policy.
• Employee wellness programs and counseling resources.
• Meaningful peer recognition and awards.
• Paid parental leave.
• Invention/patenting assistance.
• Community impact, paid volunteer time, and opportunities.
• Intercultural learning and celebration.
• Tools for learning and growth, and a global community.
• Competitive salary range: $175,000 - $215,000, with variable compensation based on performance.