Senior Manager, Business Analysis and Insights

About the Role

Key Responsibilities

• Translate associate feedback (ideas, concerns, engagement trends) into clear, actionable insights tailored to wide-ranging audiences - from executives to field leaders and People Partners.
• Partner with analysts to validate and explore data, uncover trends, and identify the 'so what' that matters to the business.
• Design compelling dashboards, reports, and presentations that simplify complex data and make it easy for any audience to take action.
• Build insight narratives that connect data to real-world outcomes, helping leaders at all levels make informed, people-centered decisions.
• Collaborate cross-functionally (Associate Relations, HR, Operations, etc.) to ensure associate feedback is effectively captured, interpreted, and shared.

Requirements

• Strong analytical skills with the ability to dive into data (e.g., Excel, Tableau, Power BI, or light SQL) and surface the insights that matter most.
• Advanced data storytelling abilities to turn raw data into visual, narrative-driven outputs that resonate across the organization.
• Experience designing user-friendly dashboards and reports for both high-level and frontline audiences.
• Excellent communication skills with the ability to tailor insights for different stakeholders, from site managers to senior leadership.
• A curious, strategic mindset that connects trends in associate feedback to business priorities and operational improvements.

Nice to Have

• Statistical Programming Language
• Supervising Associates
• Working on cross-functional teams or projects
• Masters in Business Administration
• Project Management Professional (PMP) Certification
• Six Sigma Black Belt or Green Belt Certification

Qualifications

• Bachelor's degree in Business, Analytics, Statistics, or related field
• 4 years' experience in data analytics, project management, business, or related area OR 6 years' experience in these fields
• 2 years' experience using intermediate functionality of Microsoft Office
• Preferred: Statistical Programming Language, Supervising Associates, Cross-functional team experience, Masters in Business Administration, Project Management Professional Certification, Six Sigma Green or Black Belt Certification

Benefits & Perks

• Competitive pay with performance-based bonus awards
• Health benefits including medical, vision, and dental coverage
• Financial benefits such as 401(k), stock purchase, and company-paid life insurance
• Paid time off including PTO, sick leave, parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits like short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement
• PTO and PPTO for vacation, sick leave, holidays, or other purposes
• Live Better U education benefit program covering tuition, books, and fees